Manager Surgical Services, Registered Nurse

Cancer Treatment Centers of America, Inc.; Zion (IL); Vor Ort; USD 70’000 - 110’000; Vollzeit

Zusammenfassung

An established industry player is seeking a Manager of Surgical Services to lead and inspire a dedicated team in a dynamic healthcare environment. This role involves overseeing clinical operations, ensuring quality patient care, and fostering a collaborative atmosphere among staff and medical professionals. The ideal candidate will bring extensive experience in surgical services, a strong background in leadership, and a commitment to maintaining high standards of practice. Join a forward-thinking organization that values innovation and teamwork, where you can make a meaningful impact on patient outcomes and staff development.

Leistungen

Annual incentive bonus

Comprehensive benefits

Educational programs for staff

Professional development opportunities

Qualifikationen

• 5+ years of experience in OR, PACU, and SDS.
• National certification in nursing leadership required within 1 year.

Aufgaben

• Manage daily clinical operations in perioperative services.
• Coordinate staff schedules and oversee educational programs.
• Ensure compliance with nursing standards and quality improvement.

Kenntnisse

Leadership

Clinical Operations Management

Conflict Resolution

Critical Thinking

Communication Skills

Ausbildung

Bachelor of Science in Nursing (BSN)

Tools

Clinical Information Systems

Jobbeschreibung

Manager Surgical Services, Registered Nurse

About City of Hope,
City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses.

The Manager of Surgical Services serves as a member of the patient care leadership team that is responsible to inspire, mentor, and guide clinical and non-clinical staff. Manages the daily clinical operations across the care continuum in perioperative services with regards to patient care management, resource management & clinical outcomes. Works collaboratively with the Director of Surgical Services in the supervision of department stakeholders, mentoring, developing, overseeing clinical competencies, providing education, and in-services.

The successful candidate:

• Coordinates and directs the perioperative patient care operations
• Coordinates staff, call, and vacation schedules, time and attendance documentation and approvals
• Oversees in-services, educational programs for surgical services staff. Oversees and maintains surgical services staff competencies, cross-training, and onboarding activities
• Effectively analyzes and recommends resources required within the department and participates in selecting or procuring outside resources, instruments/equipment for specific surgical/GI cases.
• Coordinates with Medical staff, Surgical Director, peers, and direct reports to resolve conflict and maintain positive interdisciplinary professional relationships
• Maintains, leads and coordinates quality and performance improvement activities through unit-based and hospital-wide councils and interdepartmental activities.
• Ensures adherence to perioperative nursing/AORN/ASPAN/AAMI/SGNA standards of practice.
• Recommends to the Director personnel decisions including hiring, terminations, disciplinary action, performance, development, training, and credential verification, i.e., licensure/certification.
• Ability to navigate the clinical information systems as needed to perform job duties.
• Works with the clinical leadership on hospital and department policy development.
• Advocates for patients’ rights by utilizing established mechanisms for management of ethical issues.
• Appropriately addresses and resolves patient complaints and communicates resolution to patient relations in a timely manner.
• Recognizes department problems and uses critical-thinking skills to take appropriate actions.
• Voluntarily cross-trains, covers for, and assists with other duties and departmental functions within his/her scope of practice and not covered by his/her job description.
• Effectively handles supervision of direct reports including documentation of personnel records in a timely manner.
• Assists with the development and monitoring of operational and capital budgets and justifies variances.
• Assists with coordination of direct reports, performance improvement activities within the department.
• Monitors and oversees departmental activity to ensure compliance with all regulatory agencies including state, federal, and Joint Commission.
• Assists with meeting and maintaining department’s quality outcomes and patient satisfaction.
• Coordinates staff meetings and cultivates team spirit and departmental pride by recognizing employee accomplishments and providing an atmosphere of open communication.
• Works with the surgeons/physician/anesthesia leadership to reach and maintain service line goals and new business opportunities.
• Works with team leads to optimize surgical department operations by managing block utilization.
• Able to identify critical departmental issues and effectively communicate those issues to Director and/or administration when appropriate.
• Consistently completes projects by due date in a manner that demonstrates self-motivation, initiative, and a high-level of productivity.
• Completes other duties as assigned by Director of Surgery.
• Responds to and investigates variance reports involving the perioperative department or processes with the surgical services manager in a timely manner.
• Participates in developing practices and processes that represent best practice standards across the enterprise.
• Demonstrates effective written and verbal communication skills.
• Oversees orientation and continuing education to direct reports and stakeholders in the department.
• Appropriately recommends enough qualified and competent persons to provide care/service in the surgical department and assures the qualifications and competence of those staff members (who are not licensed independent practitioners).
• Effectively analyzes and recommends space and other resources needed by the department.
• Represents department on the manager level of assigned committees and meetings.
• Effectively coaches and mentors employees to capitalize and grow talent.
• Projects and maintains positive working relationships by consistently displaying a caring and professional demeanor with his/her public and staff (peers, subordinates, supervisors, physicians, patients, and others). Demonstrates high moral and ethical behavior.

Qualifications

Your qualifications should include:

• Minimum of five (5) years’ experience in OR, PACU, SDS experience
• Experience in Sterile Processing and Surgical Operations
• Bachelor of Science in Nursing (BSN)
• Current State of Illinois Registered Nurse License
• National Certification in nursing leadership and/or specialty in nursing required within 1 year of hire.

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.

To learn more about our comprehensive benefits, click here:Benefits Information

City of Hope employees' pay is based on the following criteria: work experience, qualifications, and work location.

This position is eligible for an annual incentive bonus.