Dynamics AX Junior Consultant

Socratec; Zug; On-site; CHF 70,000 - 90,000; Full time

Benefits offered by this job

Travel opportunities

Job summary

Socratec is seeking an AX Junior Consultant to support customer projects across multiple clients, with a focus on Microsoft AX or D365. The role emphasizes analyzing, testing, and deploying solutions while ensuring successful implementations and ongoing customer support.

The position requires strong communication, problem-solving, and willingness to travel to customer sites, with opportunities to work on various projects in Switzerland (Zug) or Italy (Milan). English proficiency is essential.

Qualifications

• University degree is required.
• 1-2 years ERP consulting experience.
• Excellent communication skills and experience of conducting customer workshops and/or presentations.
• Experience writing functional documents.
• Experience of business process mapping.
• Experience interacting directly with customers.
• Demonstrated consulting skills.
• Team player with ability to develop good working relationships.
• Fast understanding of issues and problem-solving attitude.
• Flexibility and ability to adapt to shifting priorities.
• Willingness to travel as part of the role.
• Good English knowledge (spoken and written).

Responsibilities

• Assist customers with analyzing, testing and deploying ERP solutions.
• Use AX or D365 knowledge to ensure successful customer implementations.
• Advise customers on best-fit processes and how to maximize standard functionality.
• Become a trusted product resource for our customers and stay up-to-date with product releases.
• Provide maintenance support after implementation and during projects.
• Be available to visit customer sites as required by project needs.

Skills

Communication

Customer workshops

Problem solving

Team player

Adaptability

English proficiency

Education

University degree

Job description

We are looking for an AX Junior Consultant to involve on our projects; by our different clients.

The Dynamics AX Junior Consultant will have passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.

Role Description

The Junior Consultant will use his knowledge and experience, assisting customers with analyzing, testing and deploying the solutions required.

The Junior Consultant will use his/her Microsoft AX or D365 product knowledge to ensure that Customer implementation is successful.

The Junior Consultant will become an “expert” product resource for our customers and will be expected to understand the customer process, assess solution best fit and advise the customer how to best implement the standard solution as early as possible.

Advise the customer on driving maximum benefits from the solution, while keeping customer specific work to an absolute minimum and liaise with various areas of the business on these accordingly. It is therefore essential, that they keep up to date with new product developments as they become available through the normal product release cycle.

Last but not least, he/she will support our customers during the maintenance support, after the implementation project phase is concluded.

The Junior Consultant must be available to visit customer sites, from time to time, based on the project needs.

Job location is flexible and could be Milan in Italy or Zug in Switzerland.

Essential

• University degree
• 1-2 years ERP consulting experience
• Excellent communication skills and experience of conducting customer workshops and/or presentations
• Experience with writing functional documents
• Experience of business process mapping
• Experience interacting directly with customers
• Demonstrated consulting skills
• Team player and ability to develop a good working relationship with others
• Fast understanding of issues and problem-solving attitude
• Flexibility and ability to adapt to shifting priorities
• Travel availability since it is an integral part of this position
• Good English knowledge (spoken and written) is a must

Desirable

• Previous experience as an Application or Configuration Specialist
• Previous experience on D365FO is an advantage
• German language knowledge is an advantage
• Interested also to work on process consulting tasks
• Interested to work in a multi-national and multi-cultural environment