Director, Supply Chain Management (Hybrid)

MSD; Luzern; On-site; CHF 180,000 - 240,000; Full time

Job summary

MSD is seeking a Strategic Supply Chain Planning Lead in Switzerland to shape and execute end-to-end planning across the GCS portfolio. You will partner with Pharmaceutical Sciences, GCS stakeholders, and external entities to drive alignment, improve KPIs, and enable compliant, efficient clinical supply planning.

The role involves defining planning standards, leading cross-functional initiatives, and mentoring junior staff to elevate the organization’s planning capability.

Qualifications

• Proven experience defining and improving KPIs for end-to-end supply chain planning.
• Ability to partner with cross-functional stakeholders and drive alignment.
• Experience leading cross-functional initiatives and change management.

Responsibilities

• Define, maintain, and improve KPIs for the GCS end-to-end supply chain planning team.
• Partner with GCS stakeholders and cross-functional areas to establish KPI definitions, data sources, reporting cadences, and governance routines.
• Create and champion principles for siting, capacity planning, and portfolio prioritization across raw materials, packaging and labeling, and global release planning.
• Lead and collaborate on cross-functional initiatives to strengthen end-to-end planning discipline.
• Serve as a SME for strategic planning practices, providing guidance on standards, governance, KPI interpretation, and scenario planning.
• Mentor junior staff, support onboarding and change management activities.

Skills

KPI development

Cross-functional collaboration

End-to-end planning

Change management

Education

BS with 10+ years experience

MS with 8+ years experience

PhD with 6+ years experience

Job description

Job Description

Strategic Supply Chain Planning Lead

The Global Clinical Supply (GCS) organization manages the “end-to-end” clinical supply for the company’s portfolio. GCS is accountable for the planning, sourcing, labeling, packaging and delivery of clinical supplies to clinical sites across more than 60+ countries, in compliance with worldwide regulations, company policies and standard operating procedures.

The Strategic Supply Chain Planning Lead is a senior individual contributor accountable for shaping and executing end-to-end supply chain planning strategies across the overall GCS clinical supply portfolio. This role partners with Pharmaceutical Sciences, GCS internal stakeholders, and external entities to drive alignment and deliver high-quality, compliant, and efficient outcomes. As a recognized subject matter expert, the successful candidate will help define strategic direction, lead and collaborate on critical initiatives and special assignments, and advance enterprise-level process improvements. The role is also responsible for helping to establish and oversee planning principles across raw materials, packaging and labeling, and global release planning, while developing KPIs in partnership with GCS stakeholders and partner areas to assess, communicate, and continuously improve overall supply chain health.

Primary activities include, but are not limited to:

• Define, maintain, and continuously improve key performance indicators for the GCS end-to-end supply chain planning team, ensuring metrics provide clear visibility to portfolio health, planning effectiveness, supply continuity, risk exposure, and operational performance.
• Partner with GCS stakeholders and cross-functional partner areas to establish consistent KPI definitions, data sources, reporting cadences, and governance routines that enable fact-based decision making and transparent communication of supply chain performance.
• Create and champion principles for siting, capacity planning, and portfolio prioritization across raw materials, packaging and labeling, and global release planning, ensuring planning decisions are aligned to portfolio priorities, operational feasibility, compliance expectations, and business needs.
• Lead and collaborate on cross-functional initiatives with GCS internal stakeholders, Pharmaceutical Sciences, Quality, Operations, external partners, and other key functions to strengthen end-to-end planning discipline and drive alignment across the clinical supply network.
• Serve as a subject matter expert for strategic supply chain planning practices, providing guidance on planning standards, governance expectations, KPI interpretation, scenario planning, issue resolution, and continuous improvement opportunities.
• Mentor junior staff, support onboarding and training, and contribute to change management activities that build planning capability, reinforce standard work, and promote adoption of improved planning practices across the organization.

Experience and Skills:

• BS with at least 10 years experience, MS with at least 8 years experience, or PhD with 6 years experience or equivalent in scientific,