Digital Content Operations Coordinator

THE NORTH FACE; Kreis Stabio; On-site; CHF 70,000 - 90,000; Full time

Benefits offered by this job

Discount 50% on all VF brands

On site gym

Job summary

The North Face EMEA in Stabio, Switzerland is seeking a Digital Content Operations Coordinator to support end-to-end product content workflows, ensuring PDP assets and descriptions are delivered accurately and on time.

You will collaborate with ecommerce merchandising, content and creative teams and external agencies to maintain data quality and readiness across digital channels, coordinating asset delivery and content translation where needed.

Qualifications

• 2–3 years of experience in eCommerce, digital content operations, merchandising operations, or related field.
• Excellent interpersonal and cross-team collaboration skills.
• Strong organizational and project coordination abilities.
• Excellent attention to detail and problem-solving abilities.

Responsibilities

• Coordinate product content workflows and sample management.
• Own shipment coordination of marketing samples for campaigns.
• Maintain and validate product line lists for content readiness.
• Track and deliver digital assets to internal systems and stakeholders.
• Collaborate with content, creative, ecommerce, and external vendors for timely content delivery.
• Coordinate product description creation, review, and translation activities.
• Identify and resolve product/content discrepancies.
• Perform quality checks for content accuracy and completeness.
• Support process improvements and operational reporting.

Skills

experience in eCommerce

content operations

organization

interpersonal skills

Excel proficiency

Tools

Microsoft Excel

Job description

Section:Headquarters

The North Face EMEA is looking for an exceptional Digital Content Operations Coordinator to join our Digital Marketplace Team in Stabio, Switzerland.

Lets Talk about the Role

The Digital Content Operations Coordinator supports the end-to-end execution of product content workflows, ensuring PDP assets – images and descriptions are delivered accurately and on time.

This role partners closely with ecommerce merchandising, content, and creative teams as well as external agencies / photo shooting studio to maintain data quality, manage operational processes, and support content readiness across digital channels.

How You Will Make A Difference

• Coordinate product sample ordering, tracking and management throughout content production workflows.
• Own the coordination and shipment of marketing samples, ensuring products are delivered on time and aligned with campaign, PR, and business requirements.
• Maintain and validate product line lists, ensuring accuracy and readiness for content production.
• Manage the tracking and delivery of digital assets and product content to internal systems and stakeholders.
• Partner with content, creative, ecommerce, and external vendors to ensure timely delivery of content assets.
• Coordinate product description creation, review, and translation activities.
• Identify, investigate, and resolve product, content, and asset discrepancies.
• Perform quality checks to ensure content accuracy, completeness, and consistency.
• Support process improvements and operational reporting.

Skills for Success

• 2-3 years’ experience in eCommerce, digital content operations, merchandising operations, or a related field.
• Excellent interpersonal skills with the ability to collaborate across teams and stakeholders.
• Strong organizational and project coordination skills.
• Excellent attention to detail and problem-solving abilities.
• Proficiency in Microsoft Excel and other Office applications.

Whats in it for you?

We'r in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That's why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we'r the total package.

• Be part of iconic lifestyle brands
• Join a multi brand and multi countries organization to drive you career forward
• International and challenging working culture
• On site gym offering health and well-being initiatives
• Discount 50% on all VF brands
• Subsidized canteen as well as break out areas offering complimentary hot drinks

Live the Brand

The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with. To learn more about our values and our culture, visit The North Face Careers or www.thenorthface.com.

Free to Be, Inclusion & Diversity

As an equal opportunity employer, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.