Deutschsprachige Kundenservice in Griechenland (m / w / d) für Canon

Teleperformance; Luzern; Remote; CHF 30’000 - 80’000; Vollzeit

Zusammenfassung

A customer service company is seeking fluent German speakers to join their team in Greece, providing support for printers, digital cameras, and imaging products. Candidates will receive comprehensive training and assistance with relocation. The role involves communication with customers, problem-solving, and maintaining customer relationships. Ideal candidates will have strong communication skills and a tech-savvy mindset. This position offers competitive pay and opportunities for professional growth.

Leistungen

Relocation support including flight tickets and accommodation

Competitive monthly salary plus additional incentives

Health care benefits

Free online Greek language courses

Opportunities for professional growth

Qualifikationen

• Strong written and verbal skills in German.
• Good communication skills in English.
• Tech savviness and solution-driven mentality.
• An empathetic personality and a positive attitude.

Aufgaben

• Communicate with customers via phone, chat, and email.
• Track and follow cases for efficient closure.
• Maintain professional relationships with customers.
• Work towards targets set by client and internal goals.
• Answer inquiries and troubleshoot technical issues.
• Follow diagnostic procedures for FAQs.
• Turn every customer into a happy customer.
• Exchange solutions with colleagues.

Kenntnisse

Fluent in German

Good communication skills in English

Tech savviness

Solution-driven mindset

Empathetic personality

Positive attitude

Willingness to learn

Jobbeschreibung

Are you fluent in German and familiar with digital cameras, printers & photocopiers? Join our Canon Customer Experts team!

Would you like to gain in-depth experience in the world of photography and imaging? TP in Greece collaborates with Canon, a leader in professional and consumer imaging equipment and information systems, and proudly offers job opportunities for technology enthusiasts to provide customer support for printers, photocopiers, digital cameras, and other imaging products to German-speaking customers.

We provide successful candidates with comprehensive training on the company’s products, along with guidance on troubleshooting and technical solutions.

What you will do:

• Communicate with customers via phone, chat, and email
• Track and follow cases to ensure they are closed efficiently and promptly
• Maintain strong, professional relationships with all partners and show empathy at all times
• Work towards targets set by the client statement of work as well as internal goals
• Answer customer inquiries and troubleshoot or escalate technical issues
• Follow standard diagnostic procedures, focusing on handling frequently asked questions effectively
• Turn every customer into a happy customer!
• Exchange ideas and solutions with colleagues
• Enjoy your time in Greece!

What you will bring:

• Strong written and verbal skills in German
• Good communication skills in English
• Tech savviness
• Solution-driven, out-of-the-box thinking
• An empathetic personality with excellent communication skills
• A positive and adventurous attitude
• A willingness to learn and absorb all the knowledge and experience offered

What we offer:

• Complete support for your relocation to Greece, including flight tickets, hotel accommodation, and assistance with house searching (at no cost to you)
• Competitive monthly salary plus two additional salaries per year
• Referral Program: Bring a Friend and earn up to €3,500 depending on the language
• Health care benefits and various discounts
• Full training by certified instructors
• Opportunities for professional growth and development
• Participation in special events, community, and social responsibility initiatives
• Free online Greek language courses
• Modern premises with a great working environment and relaxing break areas
• Work for a Great Place to Work-Certified Company that values diversity and offers equal opportunities regardless of gender, ethnicity, religion, culture, or age

This is a fantastic opportunity to advance your career by gaining valuable experience and skills while representing one of the world's leading brands. Join a company that promotes diversity and equal opportunities for all.

Find out more

Interested in more German-speaking job options?

Need even more available jobs?

Kundenberater, Kundenservice, Kundenberatung, Quereinsteiger, Teilzeit, Vollzeit, Vertrieb, Büro, call center, customer service, customer support, german speaker, german speaking, deutsch