Customer Support Engineer (Java)

Netcetera; Zürich; Vor Ort; CHF 70’000 - 110’000; Vollzeit

Zusammenfassung

An innovative company is seeking a skilled Customer Support Engineer with expertise in Java and Spring. This role involves working on diverse applications, diagnosing customer issues, and enhancing deployment processes. You'll collaborate closely with clients, ensuring their needs are met while also migrating services to cloud environments. With a focus on continuous improvement, this position offers an exciting opportunity to grow your skills in a supportive atmosphere. Enjoy flexible working hours and a range of benefits, including a yearly education fund and private health insurance for you and your family.

Leistungen

Flexible working hours

Home office options

Paid vacation

Yearly education fund

Lunch allowance

Parental leave

Private health insurance

Qualifikationen

• 4+ years of experience in application development and deployment.
• Strong analytical and troubleshooting skills are essential.

Aufgaben

• Work on Java Spring applications across multiple environments.
• Collaborate with customers on new requirements and change requests.

Kenntnisse

Java

Spring

Linux

Analytical Skills

Troubleshooting

DevOps

SQL

English

Ausbildung

Bachelor's degree in Computer Science

Master's degree in Software Engineering

Jobbeschreibung

We are looking for an experienced Customer Support Engineer (Java) with software and system engineering skills!

Responsibilities:

1. Work on numerous Java Spring applications across multiple environments and hosts.
2. Collaborate with customers on new requirements and change requests.
3. Respond to incidents, diagnose, and resolve customer concerns.
4. Continuously improve architecture, build, deployment, and monitoring processes.
5. Migrate services into cloud-enabled environments.
6. Transfer knowledge to the 1st level support team on operational topics.

Your profile:

1. 4+ years of experience in application development and deployment (Java, Spring, Linux).
2. Strong analytical and troubleshooting skills.
3. DevOps skills, including deployments, release management, operations, and experience with relational databases and SQL.
4. Fluent in English (written and spoken).
5. Bachelor's or Master's degree in computer science, software engineering, or a relevant field.

Additional benefits include flexible working hours, home office options, paid vacation, a yearly education fund, lunch allowance, parental leave, and private health insurance for you and your family.