Customer Service / Content Moderator (French & English) With Relocation

Velenosi & Meredith Consulting; Basel; Remote; CHF 80’000 - 100’000; Vollzeit

Zusammenfassung

An established industry player is seeking enthusiastic French speakers for customer service and content moderation roles. This exciting opportunity allows you to work in a vibrant international environment while enjoying the sunny climates of Southern Europe. You'll be responsible for delivering exceptional service to customers and ensuring that user-generated content adheres to community standards. With a relocation package, competitive salary, and opportunities for career growth, this role is perfect for those eager to embrace a new adventure in a beautiful location. Join a dynamic team and make a difference in the customer experience!

Leistungen

Relocation Package

Possibility to work from home

Competitive salary

Training and career growth opportunities

International environment

Qualifikationen

• Fluent in French and intermediate English required.
• Previous experience in customer service is a plus.

Aufgaben

• Provide outstanding service to customers via phone, email, and chat.
• Monitor user-generated content, ensuring compliance with guidelines.

Kenntnisse

French (B2-C1 level)

English (B1-B2 level)

Problem-solving skills

Ausbildung

EU Citizenship or Working VISA

Jobbeschreibung

Possible Locations: Portugal, Spain, Bulgaria, Malta, Greece, Romania

Relocation Package Included

Are you a native or fluent French speaker with strong English skills? Are you looking for an exciting career in customer service or content moderation while enjoying the sunny climates of Southern Europe? We have the perfect opportunity for you!

About Us

We are a leading international company specializing in providing exceptional customer service and content moderation. We are expanding our team across Europe and are looking for dedicated, motivated, and skilled French-speaking individuals to join us.

Key Responsibilities

1. Customer Service Representative: Provide outstanding service to customers via phone, email, and chat. Address customer inquiries, resolve issues, and ensure a positive experience.
2. Content Moderator: Monitor and review user-generated content across digital platforms, ensuring it complies with company guidelines and community standards. Flag inappropriate content and take action when necessary.

Requirements

• French (B2-C1 level, for some projects only Native) and intermediate English (B1-B2 level)
• Problem-solving skills
• Previous experience in customer service or content moderation is a plus, but not mandatory
• EU Citizenship or Working VISA
• Willingness to Relocate

What We Offer

• Relocation Package: Assistance with flights and accommodation
• Possibility to work from home
• Competitive salary
• Training and career growth opportunities
• International environment

Special Offers

• Sofia, Bulgaria: 1500 euro net monthly basic salary
• Greece: Fully remote opportunities, including positions on the islands
• Jobs in Lisbon, April, with 3000 euro signing bonus and full accommodation

Life in the Sun

Imagine waking up to sunny skies and beautiful landscapes every day! With our offices in Portugal, Spain, Malta, Greece, Bulgaria, and Romania, you'll enjoy:

• Warm weather year-round
• Delicious Mediterranean cuisine
• Rich culture and history
• Affordable living
• Work-life balance

How To Apply

Email: [e-mail]

WhatsApp: [phone]