Customer Service & Commissioning Technician ETCS – Wallisellen

Stadler; Wallisellen, Hinteregg; On-site; CHF 90,000 - 130,000; Full time

Job summary

Stadler is seeking an engineer to support ETCS and railway signalling systems across rail vehicles in Switzerland and beyond. You will commission systems, provide warranty and operational support, analyze issues with ETCS logs and diagnostics, and prepare detailed reports and test records.

The role involves remote and on-site interventions, planning system tests, and training sessions, with 40–60% travel within Switzerland and across Europe. Strong German and English languages are required.

Qualifications

• Completed technical vocational training in automation, electronics, mechatronics or an equivalent field.
• Further education at HF or FH level is an advantage.
• Initial professional experience in commissioning, service engineering, or integration of technical systems in railways.
• Knowledge of ETCS, Train Control and Management Systems, or railway signalling is an asset.
• Independent, structured, solution-oriented work approach with high commitment and flexibility.
• Willingness to travel 40–60% within Switzerland and Europe.
• Fluent German and good English (written and spoken).

Responsibilities

• Commissioning and technical support of ETCS and signalling systems on rail vehicles.
• Providing customer support during warranty and operation phases.
• Analyzing and troubleshooting technical issues using ETCS logs, JRU data, and vehicle diagnostic tools.
• Preparing technical reports, test records and documentation.
• Delivering remote support and on-site technical interventions at customer locations.
• Planning and executing commissioning activities, system tests and training sessions.
• Collaborating with customers, suppliers and cross-functional project teams nationally and internationally.

Skills

ETCS knowledge

Train Control Systems

German language

English language

Travel willingness

Education

Technical vocational training in Automation/Electronics/Mechatronics

HF/FH higher education (advantage)

Job description

• Commissioning and technical support of ETCS system and signalling systems on rail vehicles
• Providing customer support throughout the warranty and operational phases
• Analyzing and troubleshooting technical issues using ETCS logs, JRU data, and vehicle diagnostic tools
• Preparing technical reports, test records, and documentation
• Delivering remote support and performing on-site technical interventions at customer locations
• Planning and executing commissioning activities, system tests, and training sessions
• Collaborating closely with customers, suppliers, and cross-functional project teams in both national and international environments

How You Can Make An Impact

• Commissioning and technical support of ETCS system and signalling systems on rail vehicles
• Providing customer support throughout the warranty and operational phases
• Analyzing and troubleshooting technical issues using ETCS logs, JRU data, and vehicle diagnostic tools
• Preparing technical reports, test records, and documentation
• Delivering remote support and performing on-site technical interventions at customer locations
• Planning and executing commissioning activities, system tests, and training sessions
• Collaborating closely with customers, suppliers, and cross-functional project teams in both national and international environments

How You Will Contribute

• Completed technical vocational training, for example as an Automation Technician, Electronics Technician, Mechatronics Technician, or in a comparable field
• Further education at Higher Technical College (HF) or University of Applied Sciences (FH) level is an advantage
• Initial professional experience in commissioning, service engineering, or the integration of technical systems within the railway industry
• Knowledge of ETCS system, Train Control and Management Systems or railway signalling systems is an asset
• Independent, structured, and solution-oriented working approach, combined with a high level of commitment and flexibility
• Enjoy working in a technically challenging and international environment
• Willingness to travel approximately 40-60% within Switzerland and across Europe
• Fluent German and good English language skills, both written and spoken