Customer Security Response Specialist - 3 months - Geneva

Michael Page; Genf; Hybrid; CHF 90.000 - 130.000; Vollzeit

Zusammenfassung

Michael Page is seeking an experienced Security/Compliance professional for a technology client focused on security, governance, and customer trust. You will draft responses to security questionnaires, coordinate with Security, Legal, Product, Sales, and Engineering teams, and maintain evidence across requests.

You will translate technical concepts into clear customer-friendly responses, track deadlines, and help improve trust platforms and AI-powered workflows to boost efficiency.

Qualifikationen

• Experience responding to enterprise security questionnaires, audits, or customer assurance requests.
• Knowledge of SOC 2, ISO 27001, GDPR and security best practices.
• Strong organizational and project coordination skills.
• Ability to work with cross-functional stakeholders in a dynamic environment.
• Familiarity with cloud security principles and security architecture concepts.

Aufgaben

• Draft and coordinate responses to customer security questionnaires, RFPs, and due diligence requests.
• Collaborate with Security, Product, Legal, Sales, and Engineering teams to gather required information.
• Translate complex security concepts into clear, customer-friendly responses.
• Collect, validate, and maintain supporting evidence for customer requests.
• Ensure consistency, accuracy, and confidentiality across all customer communications.
• Track open requests, stakeholders, deadlines, and response ownership.
• Maintain and improve reusable response repositories and knowledge bases.
• Review security-related contractual clauses and provide technical feedback.
• Support negotiations by partnering with Legal and Sales teams on security requirements.
• Contribute to the enhancement of customer trust platforms and governance processes.
• Develop and refine AI-powered workflows and prompts to improve operational efficiency.

Kenntnisse

Enterprise security questionnaires

AI tools familiarity

Ausbildung

Information Security / GRC / Compliance / Risk Management background

Jobbeschreibung

• Play a key role in building customer trust and supporting sales success.
• Gain exposure to cutting-edge security, compliance initiatives

• Play a key role in building customer trust and supporting sales success.
• Gain exposure to cutting-edge security, compliance initiatives

About Our Client

Our client is an innovative technology company with a strong focus on security, compliance, and customer trust. They operate in a fast-paced international environment and are committed to continuously improving their security and governance capabilities.

Job Description

• Draft and coordinate responses to customer security questionnaires, RFPs, and due diligence requests.
• Collaborate with Security, Product, Legal, Sales, and Engineering teams to gather required information.
• Translate complex technical and security concepts into clear and customer-friendly responses.
• Collect, validate, and maintain supporting evidence for customer requests.
• Ensure consistency, accuracy, and confidentiality across all customer communications.
• Track open requests, stakeholders, deadlines, and response ownership.
• Maintain and improve reusable response repositories and knowledge bases.
• Review security-related contractual clauses and provide technical feedback.
• Support negotiations by partnering with Legal and Sales teams on security requirements.
• Contribute to the enhancement of customer trust platforms and governance processes.
• Develop and refine AI-powered workflows and prompts to improve operational efficiency.

The Successful Applicant

• Experience responding to enterprise security questionnaires, audits, or customer assurance requests.
• Background in Information Security, GRC, Compliance, Risk Management, or a related field.
• Good understanding of SOC 2, ISO 27001, GDPR, and security best practices.
• Knowledge of cloud security principles and security architecture concepts.
• Excellent written communication skills with the ability to simplify technical information.
• Experience working with cross-functional stakeholders in a dynamic environment.
• Strong organisational and project coordination skills.
• Able to manage multiple priorities and deliver against tight deadlines.
• Comfortable reviewing documentation and supporting contract-related discussions.
• Familiarity with AI tools and an interest in process automation and prompt engineering.
• Detail-oriented, proactive, and able to work independently.
• Fluent English required; French is strongly preferred

What's on Offer

• Opportunity to work closely with senior security leaders on business-critical initiatives.
• Exposure to international customers, modern security frameworks, and innovative technologies.
• Dynamic contract assignment with the possibility of extension and continued professional development.

Quote job ref: JN-092026-7102165