Customer Security Response Specialist - 3 months - Geneva

Job-Room; Genf; Vor Ort; CHF 90.000 - 130.000; Vollzeit

Zusammenfassung

Job-Room in Geneva seeks a Customer Security Response Specialist for a 3-month contract to support enterprise customers’ assurance needs. You will draft responses to security questionnaires, coordinate with Security, Legal, Sales and Engineering, and translate technical details into clear, customer-friendly information.

You will collect and validate evidence, track requests, maintain knowledge bases, and help refine AI-powered workflows to enhance operational efficiency while upholding

Qualifikationen

• Experience responding to enterprise security questionnaires, audits, or customer assurance requests.
• Background in Information Security, GRC, Compliance, Risk Management, or related field.
• Knowledge of SOC 2, ISO 27001, GDPR, and security best practices.
• Knowledge of cloud security principles and security architecture concepts.
• Excellent written communication and ability to simplify technical information.
• Experience cross-functional collaboration in dynamic environments.
• Fluent English; French preferred.

Aufgaben

• Draft and coordinate responses to customer security questionnaires, RFPs, and due diligence requests.
• Collaborate with Security, Product, Legal, Sales, and Engineering teams to gather required information.
• Translate complex technical and security concepts into clear and customer-friendly responses.
• Collect, validate, and maintain supporting evidence for customer requests.
• Ensure consistency, accuracy, and confidentiality across all customer communications.
• Track open requests, stakeholders, deadlines, and response ownership.
• Maintain and improve reusable response repositories and knowledge bases.
• Review security-related contractual clauses and provide technical feedback.
• Support negotiations by partnering with Legal and Sales teams on security requirements.
• Contribute to the enhancement of customer trust platforms and governance processes.
• Develop and refine AI-powered workflows and prompts to improve operational efficiency.

Kenntnisse

Enterprise security questionnaires

Audits / due diligence responses

Cross-functional collaboration

Strong written communication

Ausbildung

Background in Information Security, GRC, Compliance, Risk Management

Jobbeschreibung

Our client is seeking a Customer Security Response Specialist to support customer assurance activities and strengthen trust with enterprise customers. In this role, you will coordinate security responses, manage compliance-related requests, and collaborate with cross-functional teams to deliver high-quality customer-facing security information.

Customer Security Response Specialist - 3 months - Geneva

Our client is an innovative technology company with a strong focus on security, compliance, and customer trust. They operate in a fast-paced international environment and are committed to continuously improving their security and governance capabilities.

Description

• Draft and coordinate responses to customer security questionnaires, RFPs, and due diligence requests.
• Collaborate with Security, Product, Legal, Sales, and Engineering teams to gather required information.
• Translate complex technical and security concepts into clear and customer-friendly responses.
• Collect, validate, and maintain supporting evidence for customer requests.
• Ensure consistency, accuracy, and confidentiality across all customer communications.
• Track open requests, stakeholders, deadlines, and response ownership.
• Maintain and improve reusable response repositories and knowledge bases.
• Review security-related contractual clauses and provide technical feedback.
• Support negotiations by partnering with Legal and Sales teams on security requirements.
• Contribute to the enhancement of customer trust platforms and governance processes.
• Develop and refine AI-powered workflows and prompts to improve operational efficiency.

Profile

• Experience responding to enterprise security questionnaires, audits, or customer assurance requests.
• Background in Information Security, GRC, Compliance, Risk Management, or a related field.
• Good understanding of SOC 2, ISO 27001, GDPR, and security best practices.
• Knowledge of cloud security principles and security architecture concepts.
• Excellent written communication skills with the ability to simplify technical information.
• Experience working with cross-functional stakeholders in a dynamic environment.
• Strong organisational and project coordination skills.
• Able to manage multiple priorities and deliver against tight deadlines.
• Comfortable reviewing documentation and supporting contract-related discussions.
• Familiarity with AI tools and an interest in process automation and prompt engineering.
• Detail-oriented, proactive, and able to work independently.
• Fluent English required; French is strongly preferred.

Job Offer

• Opportunity to work closely with senior security leaders on business-critical initiatives.
• Exposure to international customers, modern security frameworks, and innovative technologies.
• Dynamic contract assignment with the possibility of extension and continued professional development.