Customer Security Response Specialist - 3 months - Geneva

Michael Page International (Switzerland) SA; Genf; Vor Ort; CHF 90.000 - 130.000; Vollzeit

Zusammenfassung

Michael Page International (Switzerland) SA is seeking a Security Compliance Specialist to draft and coordinate responses to customer security questionnaires, RFPs, and due diligence requests. You will work with Security, Product, Legal, Sales, and Engineering to gather information and translate complex security concepts into clear, customer-friendly responses.

Maintain evidence, ensure confidentiality, and track progress across stakeholders.

Qualifikationen

• Experience responding to enterprise security questionnaires, audits, or customer assurance requests.
• Background in Information Security, GRC, Compliance, Risk Management, or a related field.
• Good understanding of SOC 2, ISO 27001, GDPR, and security best practices.
• Knowledge of cloud security principles and security architecture concepts.
• Excellent written communication skills with the ability to simplify technical information.
• Experience working with cross-functional stakeholders in a dynamic environment.
• Strong organisational and project coordination skills.
• Able to manage multiple priorities and deliver against tight deadlines.
• Comfortable reviewing documentation and supporting contract-related discussions.
• Familiarity with AI tools and an interest in process automation and prompt engineering.
• Detail-oriented, proactive, and able to work independently.
• Fluent English required; French is strongly preferred.

Aufgaben

• Draft and coordinate responses to customer security questionnaires, RFPs, and due diligence requests.
• Collaborate with Security, Product, Legal, Sales, and Engineering teams to gather required information.
• Translate complex technical and security concepts into clear and customer-friendly responses.
• Collect, validate, and maintain supporting evidence for customer requests.
• Ensure consistency, accuracy, and confidentiality across all customer communications.
• Track open requests, stakeholders, deadlines, and response ownership.
• Maintain and improve reusable response repositories and knowledge bases.
• Review security-related contractual clauses and provide technical feedback.
• Support negotiations by partnering with Legal and Sales teams on security requirements.
• Contribute to the enhancement of customer trust platforms and governance processes.
• Develop and refine AI-powered workflows and prompts to improve operational efficiency.

Kenntnisse

Information Security

GRC

Compliance

Risk Management

SOC 2

ISO 27001

GDPR

Cloud Security

Security Architecture

Technical Writing

Cross-functional Collaboration

Project Coordination

AI Tools

Prompt Engineering

Independent Worker

English (Fluent)

French (Preferred)

Ausbildung

Degree in Information Security / related field

Tools

RFP/Questionnaire Tools

Security Questionnaires Platforms

Jobbeschreibung

• Play a key role in building customer trust and supporting sales success.
• Gain exposure to cutting-edge security, compliance initiatives

About Our Client

Our client is an innovative technology company with a strong focus on security, compliance, and customer trust. They operate in a fast-paced international environment and are committed to continuously improving their security and governance capabilities.

Job Description

• Draft and coordinate responses to customer security questionnaires, RFPs, and due diligence requests.


• Collaborate with Security, Product, Legal, Sales, and Engineering teams to gather required information.


• Translate complex technical and security concepts into clear and customer-friendly responses.


• Collect, validate, and maintain supporting evidence for customer requests.


• Ensure consistency, accuracy, and confidentiality across all customer communications.


• Track open requests, stakeholders, deadlines, and response ownership.


• Maintain and improve reusable response repositories and knowledge bases.


• Review security-related contractual clauses and provide technical feedback.


• Support negotiations by partnering with Legal and Sales teams on security requirements.


• Contribute to the enhancement of customer trust platforms and governance processes.


• Develop and refine AI-powered workflows and prompts to improve operational efficiency.

The Successful Applicant

• Experience responding to enterprise security questionnaires, audits, or customer assurance requests.


• Background in Information Security, GRC, Compliance, Risk Management, or a related field.


• Good understanding of SOC 2, ISO 27001, GDPR, and security best practices.


• Knowledge of cloud security principles and security architecture concepts.


• Excellent written communication skills with the ability to simplify technical information.


• Experience working with cross-functional stakeholders in a dynamic environment.


• Strong organisational and project coordination skills.


• Able to manage multiple priorities and deliver against tight deadlines.


• Comfortable reviewing documentation and supporting contract-related discussions.


• Familiarity with AI tools and an interest in process automation and prompt engineering.


• Detail-oriented, proactive, and able to work independently.


• Fluent English required; French is strongly preferred

What's on Offer

• Opportunity to work closely with senior security leaders on business-critical initiatives.


• Exposure to international customers, modern security frameworks, and innovative technologies.


• Dynamic contract assignment with the possibility of extension and continued professional development.