Crypto Client Success & Growth Associate

CoinFlip Preferred LLC; Fully; Remote; CHF 11,000 - 12,000; Full time

Job summary

CoinFlip is seeking a highly driven Client Services Associate to build and maintain strong relationships with clients in our digital department. You will ensure client satisfaction, address needs, and contribute to revenue growth in a fast-paced startup-like environment.

The role emphasizes strong communication, proactive problem-solving, and the ability to adapt to the evolving crypto landscape while offering white-glove support for platform users.

Qualifications

• Bachelor’s degree in Business Administration, Finance, or related field.

Responsibilities

• Build and nurture strong relationships with clients as the primary contact.
• Understand client needs, provide personalized support, and address concerns or issues (sales role with service focus).
• Identify opportunities to expand the client base and drive revenue growth; onboard new clients smoothly.
• Implement strategies to improve client retention and loyalty.
• Track sales activities, leads, and opportunities.
• Other duties as assigned.

Skills

Communication skills

Interpersonal skills

Problem-solving

Customer-centric

Self-motivated

Education

Bachelor's degree in Business Administration/Finance

Job description

CoinFlip is seeking a highly driven Client Services Associate to build and maintain strong relationships with clients in our digital department. You will ensure client satisfaction, address needs, and contribute to revenue growth in a fast-paced startup-like environment.

The role emphasizes strong communication, proactive problem-solving, and the ability to adapt to the evolving crypto landscape while offering white-glove support for platform users.