CRM Executive - Acquisition & First Conversion

BÆRSkin Tactical Supply Co. (divbrands); Zug; Remote; CHF 70’000 - 90’000; Vollzeit

Zusammenfassung

A leading e-commerce company is seeking a CRM Executive to drive customer acquisition through targeted email, SMS, and on-site campaigns. This remote role requires 1-3 years of CRM experience and a marketing background. You'll collaborate with senior marketers to optimize customer engagement and conversion rates, with opportunities for professional growth in a dynamic team culture.

Leistungen

Competitive salary

26 days of paid leave

Clear career path

Collaborative work culture

Qualifikationen

• 1-3 years’ experience in CRM, email marketing, or campaign execution.
• Strong attention to detail in campaign build and QA.
• Basic HTML/CSS skills are a plus.

Aufgaben

• Build, QA, and launch campaigns across email, SMS, and on-site.
• Analyse customer behaviour and identify optimisation opportunities.
• Produce weekly reports and surface commercial insights.

Kenntnisse

CRM Tools Proficiency

Email Marketing

Data Analysis

A/B Testing

Ausbildung

Background in Marketing or Business Administration

Tools

Bloomreach

Klaviyo

Braze

SFMC

Hubspot

Jobbeschreibung

Overview

BÆRSkin Tactical Supply Co. + Div Brands is a global, remote-working e-commerce company. We focus on data-driven decision-making to launch unique D2C apparel brands to specific audiences across the globe. With team members from around the world, we embody a company culture that is vibrant, diverse, playful, and performance-driven. We research, develop, and build our brands on "impulse" marketing platforms and specialize in creative production with regional hubs that make agile, data-backed creatives that convert sales. Each brand, product, and piece of creative content is glocalised for our various local, regional, and nationally diverse customers around the globe. We rely on algorithmic predictions and machine learning to forecast demand and product engagement across categories.

Role

We’re hiring a commercially focused CRM Executive to help us grow faster, turning leads into first-time customers through smart, data-informed CRM campaigns. This is a hands-on marketing role where you’ll build and launch email, SMS, and on-site messages that drive acquisition and early conversion. You’ll report to the Head of CRM and work closely with experienced marketers and performance teams, with full visibility of results and space to test, learn, and influence strategy. If you enjoy blending marketing creativity with commercial thinking and know your way around CRM tools, this could be the perfect next step.

Responsibilities

• Build, QA, and launch campaigns across email, SMS, and on-site.
• Support execution of lead capture initiatives and cart recovery sends.
• Analyse customer behaviour and identify optimisation opportunities.
• Adapt CRM templates (copy/design) to improve engagement and conversion.
• Support A/B testing and report on performance.
• Produce weekly reports and surface commercial insights to guide improvements.

Qualifications

• 1-3 years’ experience in CRM, email marketing, or campaign execution.
• Background in marketing, advertising, business administration, or related commercial fields.
• Experience with Bloomreach (ideal) or other platforms like Klaviyo, Braze, SFMC, or Hubspot.
• Understanding of customer journeys, conversion metrics, and campaign logic.
• A commercial mindset, curious about what drives performance and revenue.
• Strong attention to detail in campaign build and QA.
• Basic HTML/CSS skills are a plus.

Benefits

• Fully remote position.
• Competitive salary with regular performance evaluations.
• Clear career path in a fast-growing e-commerce team.
• Opportunity to learn directly from senior team members.
• 26 days of paid leave + parental leave.
• Friendly, motivated, and collaborative work culture.
• Fluent English - excellent written and verbal communication to review CRM content and communicate with internal teams and external vendors.