Community Management & Digital Engagement (10–20h/week, 24+ Months)

F. Hoffmann-La Roche AG; Basel; Vor Ort; CHF 30.000 - 39.000; Teilzeit

Zusammenfassung

Roche is seeking a Working Student to join the CareRing Core Team in Basel. You will master social and digital community management for a global internal community, while gaining mentorship from experienced leaders over the next 2+ years.

You will help manage the CareRing platform, support ambassadors, and create engaging content. Fluency in English is essential, German is a plus, and you’ll work on-site in Basel with a patient-first mission.

Qualifikationen

• Enrolled for entire period (at least 24 months) in a Bachelor’s program or early Master’s in Basel or nearby.
• Entrepreneurial mindset and willingness to learn are essential.
• Strong communication skills and tech-savviness are required.

Aufgaben

• Platform & intranet management for CareRing and myRoche content.
• Front & back-office support including content scheduling and maintenance.
• Grow a safe, welcoming online community for patients and caregivers.

Kenntnisse

Tech & PC Savvy

English fluency

Social media basics

Entrepreneurial mindset

Ausbildung

Bachelor’s program (early Master’s)

Tools

Content management tools

Social media platforms

Jobbeschreibung

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

The Position Are you early in your university studies and looking for a long-term, high-impact role at Roche? We are looking for a tech-savvy, proactive Working Student to join the CareRing Core Team. If you love taking initiative, have an entrepreneurial mindset and are excited to master social media and community management from the ground up, this is the opportunity for you.

What is CareRing?

CareRing (part of the Global Patient Network team) is Roche’s global virtual community dedicated to patients and caregivers who are employees. It offers a safe and supportive space for colleagues to connect and share personal stories, while bridging the gap to our daily work—helping us learn from lived experiences to keep empathy and authentic human insights at the heart of Roche’s innovation.

The Opportunity

Master Social & Digital Community Management: Building skills by managing both front-office member engagement and back-office platform operations for a global internal community of patients and caregivers. Long-Term Growth & Mentorship: Work alongside experienced leaders over the next 2+ years, taking on increasing responsibility Supercharge Your Professional Profile: Build a network across global sites, working directly with ambassadors, functional teams, and senior leadership.

What You’ll Do (Deliverables & Responsibilities)

Community & Platform Operations (Front & Back Office)

Platform & Intranet Management: Maintain day-to-day operations of the CareRing platform and oversee our new myRoche intranet presence—keeping content fresh, relevant, and engaging.

Front & Back-Office Support: Balance user-facing community engagement with essential administrative, content scheduling, and technical maintenance tasks.

Safe Community Building: Help grow membership while maintaining a safe, welcoming, and collaborative space for members to connect.

Creative Content Creation: Design and roll out engaging posts, event promotions, impact stories, and member spotlight testimonials.

Campaign Activation: Partner with cross-functional teams to integrate CareRing messaging into company-wide initiatives.

Ambassador & Stakeholder Support

Ambassador Coordination: Support our global Ambassador Program, providing local leads with the assets and tools they need to champion CareRing.

Leadership Connections: Assist in preparing updates and materials to showcase the value of CareRing to site leaders and project teams.

Who You Are

Early-Stage Student Status

Enrolled during the entire period (at least 24 months) in a Bachelor’s program (or early Master’s) in Basel or nearby.

Entrepreneurial & Eager Mindset

You don't need years of corporate experience—we care about your resourcefulness, common sense, curiosity, and willingness to learn!

Tech & PC Savvy

Comfortable navigating digital platforms, content management tools, and social media dynamics.

Strong Communication Skills

Fluent in English (German and any other language is a plus) with a natural ability to connect with people, write clear content, and represent a patient-first mission.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer. We believe it’s urgent to deliver medical solutions right now – even as we develop innovations for the future. We are passionate about transforming patients’ lives. We are courageous in both decision and action. And we believe that good business means a better world. That is why we come to work each day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. We are proud of who we are, what we do, and how we do it. We are many, working as one across functions, across companies, and across the world. We are Roche.