Community Management & Digital Engagement (10–20h/week, 24+ Months)

Roche; Basel; Vor Ort; CHF 11.000 - 20.000; Teilzeit

Zusammenfassung

Roche in Basel invites you to join CareRing as a Working Student, a long-term, high-impact role within our Global Patient Network. If you are an early university student, you will develop social and digital community management skills for a global internal community of patients and caregivers.

You will work with ambassadors and leaders over 2+ years, taking on increasing responsibility, and build your professional network across sites while supporting content, events and campaigns.

Qualifikationen

• Enrolled during the entire period (at least 24 months) in a Bachelor's program or early Master's in Basel or nearby.
• Entrepreneurial mindset with resourcefulness, curiosity, and willingness to learn.
• Fluent in English; German and other languages are a plus.

Aufgaben

• Platform & Intranet Management: Maintain CareRing platform and oversee the new myRoche intranet presence.
• Front & Back-Office Support: Balance user-facing engagement with administrative, content scheduling, and technical tasks.
• Safe Community Building: Grow membership while ensuring a welcoming, collaborative space.
• Content & Strategic Communications: Create posts, event promotions, impact stories, and testimonials.
• Campaign Activation: Partner with cross-functional teams to integrate CareRing messaging.

Jobbeschreibung

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Are you early in your university studies and looking for a long-term, high-impact role at Roche? We are looking for a tech-savvy, proactive Working Student to join the CareRing Core Team. If you love taking initiative, have an entrepreneurial mindset and are excited to master social media and community management from the ground up, this is the opportunity for you.

What is CareRing?

CareRing (part of the Global Patient Network team) is Roche's global virtual community dedicated to patients and caregivers who are employees. It offers a safe and supportive space for colleagues to connect and share personal stories, while bridging the gap to our daily work - helping us learn from lived experiences to keep empathy and authentic human insights at the heart of Roche's innovation.

The Opportunity

• Master Social & Digital Community Management: Building skills by managing both front-office member engagement and back-office platform operations for a global internal community of patients and caregivers
• Long-Term Growth & Mentorship: Work alongside experienced leaders over the next 2+ years, taking on increasing responsibility
• Supercharge Your Professional Profile: Build a network across global sites, working directly with ambassadors, functional teams, and senior leadership

What You'll Do (Deliverables & Responsibilities)

Community & Platform Operations (Front & Back Office)

• Platform & Intranet Management: Maintain day-to-day operations of the CareRing platform and oversee our new myRoche intranet presence - keeping content fresh, relevant, and engaging
• Front & Back-Office Support: Balance user-facing community engagement with essential administrative, content scheduling, and technical maintenance tasks
• Safe Community Building: Help grow membership while maintaining a safe, welcoming, and collaborative space for members to connect

Content & Strategic Communications

• Creative Content Creation: Design and roll out engaging posts, event promotions, impact stories, and member spotlight testimonials
• Campaign Activation: Partner with cross-functional teams to integrate CareRing messaging into company-wide initiatives

Ambassador & Stakeholder Support

• Ambassador Coordination: Support our global Ambassador Program, providing local leads with the assets and tools they need to champion CareRing
• Leadership Connections: Assist in preparing updates and materials to showcase the value of CareRing to site leaders and project teams

Who You Are

• Early-Stage Student Status: Enrolled during the entire period (at least 24 months) in a Bachelor's program (or early Master's) in Basel or nearby
• Entrepreneurial & Eager Mindset: You don't need years of corporate experience - we care about your resourcefulness, common sense, curiosity, and willingness to learn!
• Tech & PC Savvy: Comfortable navigating digital platforms, content management tools, and social media dynamics
• Strong Communication Skills: Fluent in English (German and any other language is a plus) with a natural ability to connect with people, write clear content, and represent a patient-first mission

Start

From November 2026 or upon agreement for at least 24 months

The internship is not suitable for writing a Bachelor's/ Master's Thesis.

Who we are

A healthier future drives us to innovate. Together, more than 100,000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.