CNC Turning Diagnostic Support Specialist - Flexible Hours

Jobup; Goldach; Sur place; CHF 85 000 - 120 000; Plein temps

Avantages offerts par ce poste

Training opportunities

Career development

International environment

Induction program

Flexible working hours

Swissmem collective agreement

Résumé du poste

Kellenberger Switzerland AG in Goldach, Switzerland, is seeking a skilled Technical Customer Support Turning (Diagnostic Specialist) to service our precision turning and grinding machines. This role focuses on customer support via phone, email, and on-site visits, with independent handling of service technician assignments and involvement in offer creation.

You bring vocational training as a polymechanic, designer, or automation technician, along with years of experience diagnosing and repairing

Qualifications

• Completed vocational training as a polymechanic, designer, or automation technician.
• Several years of professional experience as a service technician and diagnosing/repairing complex turning machines.
• Experience operating, programming (ISO code), and diagnosing CNC turning machines with FANUC and Siemens Sinumerik controls (e.g., 840D / Sinumerik One).
• Solid knowledge in electrical engineering and mechanics.
• Strong technical understanding, logical thinking, independent and goal-oriented working style, and a reliable team player.
• Good written and spoken English.

Responsabilités

• You are the contact person for our customers regarding technical problems with machines and provide support via telephone, email, and remotely directly at the plant.
• You independently take responsibility for the preparation and follow-up of assignments for our service technicians.
• You actively assist in the creation of offers.
• Close collaboration with other departments to optimize and accelerate problem-solving is also part of your duties.

Formation

Completed vocational training as a polymechanic, designer, or automation technician

Description du poste

Kellenberger Switzerland AG in Goldach, Switzerland, is seeking a skilled Technical Customer Support Turning (Diagnostic Specialist) to service our precision turning and grinding machines. This role focuses on customer support via phone, email, and on-site visits, with independent handling of service technician assignments and involvement in offer creation.

You bring vocational training as a polymechanic, designer, or automation technician, along with years of experience diagnosing and repairing