Cluster Sales Manager MICE & Groups 25hours and Mama Shelter (f/m/d)

FAIRMONT; Zürich; Vor Ort; CHF 100’000 - 125’000; Vollzeit

Zusammenfassung

Ein innovatives Unternehmen sucht einen leidenschaftlichen Markenbotschafter für seine Hotels in Zürich. In dieser spannenden Rolle sind Sie verantwortlich für die Akquise und Pflege von Kundenbeziehungen im MICE- und Unternehmensbereich. Sie arbeiten eng mit den Verkaufs-, Marketing- und Revenue-Abteilungen zusammen, um Strategien zur Steigerung des Erfolgs zu entwickeln. Mit einem multikulturellen Team und einer offenen Unternehmenskultur bietet diese Position die Möglichkeit, an aufregenden Projekten und Veranstaltungen teilzunehmen. Wenn Sie eine inspirierende Persönlichkeit mit Verkaufstalent sind, freuen wir uns auf Ihre Bewerbung!

Leistungen

Kostenlose Übernachtungen in 25hours Hotels

Reisezulage für öffentliche Verkehrsmittel

Generöse Rabatte in Bars und Restaurants

Teilnahme an Mitarbeiterfeiern

Qualifikationen

• Erfahrung in der Hotellerie mit Verantwortung im Eventbereich.
• Fließende Sprachkenntnisse in Deutsch und Englisch sind erforderlich.

Aufgaben

• Entwicklung und Pflege von Kundenkontakten als Markenbotschafter.
• Akquise neuer Kunden und Pflege bestehender Kundenbeziehungen.
• Marktbeobachtung und Analyse zur Steigerung des Unternehmenserfolgs.

Kenntnisse

Verkaufskompetenz

Kundenkontaktpflege

Marktanalyse

Fließend in Deutsch und Englisch

Vertrautheit mit CRM-Systemen

Ausbildung

Erfahrung in der Hotellerie

Tools

Cvent

Anais

Opera

Jobbeschreibung

Company Description

In Zürich we offer you three exciting work locations: the 25hours Hotel Zürich West, the 25hours Hotel Zürich Langstrasse, and at the end of July 2025, the first Mama Shelter Hotel in Zürich will open directly at Oerlikon station. Both 25hours hotels tell their own story - and so do our colleagues. Our ambience is multicultural and our philosophy unconventional. We are a young team and love our 'you' culture mixed with good manners. Six meeting rooms, two restaurants, a bar - versatile possibilities to host parties and events in the house and to bring cool products to customers and partners.

COME AS YOU ARE AND SHOW WHAT YOU CAN...

With us, you can expect an exciting challenge in our 25hours & Mama Shelter hotel team.

Job Description

How does your working day look like...

• Brand ambassador for 25hours Hotels and Mama Shelter: development and maintenance of personal customer contacts as well as main contact person for business partners and customers in the corresponding business segment.
• Acquiring new customers and maintaining existing customers for the MICE & Corporate and Leisure Groups segments via telephone and activities.
• Participation in the creation and implementation of annual plans, campaigns, and activities.
• Representation of the hotels at trade fairs, networking events, sales calls, and events.
• Continuous market observation and analysis.
• Conducting hotel tours.
• Developing strategies and measures to increase the company's success in consultation with the Sales, Marketing, and Revenue departments.
• CRM maintenance, administrative sales activities, and follow-ups.
• Responsibility for sales performance via MICE brokerage platforms.
• Co-design, implementation, and planning of all activities and tasks in connection with the reopening of the Mama Shelter.

Qualifications

Your personality counts more than your CV...

• You have already worked in a hotel of a comparable size and not only managed the events department there, but have already taken on responsibility as a member of the squad.
• You are fluent in German and English; other languages are an advantage.
• You have the ability to inspire people with our concept and are a passionate salesperson. Nevertheless, you know what it means to handle administrative work cleanly and reliably.
• Ideally, you are already familiar with systems such as Cvent, Anais (or other CRM systems), and Opera.
• You are a doer - and openly admit when you have done something wrong.
• You not only bring your skills to the table, but also your character.

Additional Information

What`s in it for you...

• Get to know all the other 25hours Hotels and stay for free for a maximum of 10 nights per year as an employee.
• Get an extra allowance for travelling by public transport and take advantage of fantastic offers from our cooperative partners!
• Take advantage of being a part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world.
• Benefits from great offers from our numerous cooperation partners.
• Be part of our hilarious staff parties and much more...

Do you want to join our 25hours/Mama Shelter Tribe?

Log in and send us your documents.

The salary (it depends on diploma and work experience) is between CHF 6,750 and CHF 7,000 Brutto per month.