Client Lifecycle Management Governance Analyst | Geneva, CH

Client Lifecycle Management Governance Analyst

Being part of HSBC in Switzerland, you'll help evolve and grow our business.

The Client Lifecycle Management Governance Analyst is responsible for supporting governance for client-related processes at HSBC Private Bank in Switzerland (PBRS). This role offers a unique opportunity to play a crucial part in managing risks associated with the client lifecycle, from onboarding approval coordination to follow-up on potential bank exit decisions.

Are you interested? Do you have good knowledge of the Private Banking business and processes? Do you enjoy being part of a cohesive team?

If you answered yes to any of these questions, we want to hear from you!

What you will do:

The Client Selection and Exit Management Analyst assists the head of Client Lifecycle Management (CLM) Governance in coordinating key stakeholders' governance responsibilities. She/he ensures that all risks related to client onboarding and lifecycle are properly managed. She/he also supports the Secretariat of the Due Diligence Committee (DDC) and the Reputational Risk Client Selection Committee (RRCSC) in ensuring timely implementation of decisions.

• Ensure full alignment with Group Private Bank (GPB) policies and procedures, maintaining updated Desk Instruction Manuals, Compliance Monitoring Plans, and managing variances/deviations.
• Maintain adherence to the GPB Risk and Controls model, delivering sustainable control indicators through timely reporting of Management Information (MI) and Key Performance and Risk Indicators (KPIs/KRIs).
• Collaborate across locations and Lines of Business, participate in Working Groups.
• Support the Secretariat of key Risk Committees (RRCSC & DDC) by ensuring quality of submitted materials, coordinating activities, drafting minutes, and following up on open actions.
• Maintain high standards in the Client Selection and Exit Management Process, ensuring operational excellence.
• Improve quality and leverage CLM & Front Office knowledge in materials submitted to RRCSC & DDC, ensuring standards are respected.
• Develop synergies and streamline activities between Committees and stakeholders.

Requirements:

• Excellent organizational and communication skills, fluent in English (written and spoken).
• Interpersonal skills, resilience, ability to work under pressure.
• Good knowledge of Private Banking processes.
• Ability to motivate and achieve high performance.
• Proven change management, leadership, and prioritization skills.
• Proficient IT skills, adaptable to new tools, experienced with MS Office suite.
• International experience and multicultural exposure are a plus.
• Flexible, accountable, dependable, collaborative, and respectful.
• Eligible to work in Switzerland (Swiss or EU citizen, or valid Swiss work permit).

Even if you do not meet 100% of the qualifications, we encourage you to apply if you believe you're suitable for the role.

What you'll get in return:

HSBC offers excellent career development opportunities, including training, mentoring, and coaching through HSBC University. You can work flexibly and enjoy various benefits such as health allowances, family support benefits, insurance, pension schemes, and resources supporting your well-being. HSBC has been certified 'Top Employer 2025' in Switzerland for HR excellence.

We are committed to diversity, inclusion, and removing barriers to ensure an accessible workplace for all. We encourage applications from all qualified candidates regardless of background or characteristics.

If you require accommodations during the recruitment process, please let us know. We value a culture of respect, continuous development, and inclusivity. Personal data will be handled according to our Privacy Statement.

For more information about building your career at HSBC, visit: www.hsbc.com/careers