Channel Systems Engineer - Switzerland

Fortinet, Inc.; Zürich; Vor Ort; CHF 90.000 - 130.000; Vollzeit

Zusammenfassung

Fortinet, Inc. in the Zurich area is seeking a Channel System Engineer to support our channel sales by engaging with partners and clients to demonstrate the value of Fortinet products and design custom security solutions.

You will partner with internal teams and external channel partners to ensure integration, deployment, and ongoing support across firewall, endpoint, and cloud security, with a focus on pre-sales and technical enablement.

Qualifikationen

• Bachelor's degree in Computer Science, Information Technology, or a related field; equivalent work experience may be considered.
• Minimum of 5 years experience in system engineering, solution architecture, or technical support roles within cybersecurity/IT.
• Experience working in a pre-sales capacity with channel partners or VARs.
• Strong understanding of cybersecurity products and services, including firewalls, VPNs, IDS/IPS, SIEM, endpoint security, and cloud security.

Aufgaben

• Provide technical pre-sales support with product demos, POCs, and presentations.
• Work closely with channel sales teams to design custom security solutions based on customer needs.
• Conduct training and technical enablement sessions for channel partners.
• Collaborate with marketing and product teams to create technical training materials and toolkits for partner education.
• Stay up-to-date with cybersecurity products, technologies, and trends as a technical thought leader for partners.
• Architect security solutions across our product portfolio, including threat detection, firewall, endpoint security, and cloud security.
• Provide support configuring, implementing, and troubleshooting solutions for seamless client integration.
• Serve as a technical advisor for channel partners with post-sales support to maximize product adoption.

Kenntnisse

Pre-sales experience

Channel partnerships

Cybersecurity fundamentals

Linux/Unix and Windows

Ausbildung

Bachelor's degree in CS/IT

Tools

AWS

Azure

GCP

Python

Bash

Jobbeschreibung

• Job Schedule Full time

Job Description

Location: Zurich area
The Channel System Engineer supports our channel sales efforts by engaging with partners and clients to demonstrate the technical value of our products, design custom security solutions, and provide technical enablement. You’ll work closely with both internal teams and external channel partners to ensure the successful integration, deployment, and ongoing support of our cybersecurity solutions.

Key Responsibilities:

• Technical Pre-Sales Support:
  • Provide technical expertise and guidance during partner and customer pre-sales engagements, including product demos, POCs (Proof of Concepts), and presentations.
  • Work closely with channel sales teams to understand customer requirements and design custom security solutions tailored to their needs.
  • Address partner technical queries and concerns, offering practical solutions to ensure alignment with business goals.
• Conduct training and technical enablement sessions for channel partners, equipping them with the knowledge to sell and implement our cybersecurity products effectively.
• Collaborate with marketing and product teams to create and deliver technical training materials, documentation, and toolkits for partner education.
• Stay up-to-date with the latest cybersecurity products, technologies, and trends to be a technical thought leader for partners.
• Work with channel partners to architect and design security solutions based on our product portfolio, including threat detection, firewall, endpoint security, and cloud security.
• Provide support in configuring, implementing, and troubleshooting solutions, ensuring seamless integration into the client’s environment.
• Technical Account Management:
  • Serve as a technical advisor for key channel partners, providing ongoing post-sales support and consultation to maximize product adoption and customer satisfaction.
  • Collaborate with partners on complex customer requirements, ensuring the right cybersecurity strategies are implemented.
  • Act as the bridge between the channel partner and the internal support or R&D teams to resolve technical issues promptly.
• Collaboration & Cross-Functional Support:
  • Liaise with the product management and R&D teams to communicate customer feedback and influence product development.
  • Support channel partners with insights and recommendations on how to optimize deployments, integrations, and configurations for maximum performance.
  • Assist in the creation of technical marketing content such as whitepapers, case studies, and product guides to support channel efforts.

Required Qualifications:

• Educational Background:
  • Bachelor's degree in Computer Science, Information Technology, or a related field. Equivalent work experience may be considered.
• Experience:
  • Minimum of 5 years of experience in system engineering, solution architecture, or technical support roles within the cybersecurity or IT industry.
  • Experience working in a pre-sales capacity with channel partners or VARs (Value Added Resellers).
  • Strong understanding of cybersecurity products and services, including firewalls, VPNs, IDS/IPS, SIEM, endpoint security, and cloud security.
• Technical Skills:
  • Hands-on experience with network security technologies, system architecture, and protocols.
  • Proficiency in working with Linux/Unix, Windows, and cloud platforms (AWS, Azure, GCP).
  • Knowledge of scripting languages such as Python or Bash is a plus.
  • Certifications such as CISSP, CEH, CCNA Security, or other relevant cybersecurity certifications is a plus.
• Soft Skills:
  • Strong presentation and communication skills, with the ability to translate complex technical concepts into business value.
  • Exceptional problem-solving skills and the ability to work independently in a fast-paced environment.
  • Ability to build strong relationships and collaborate effectively with cross-functional teams and external partners.
  • Fluency in German and English is a must.