Center Manager: Drive World‑Class Customer Experience

Regus; Basel; Presencial; CHF 90 000 - 130 000; Tempo integral

Resumo da oferta

IWG in Basel is seeking a Customer Services Manager to lead our centre and drive performance across all on-site activities. You’ll be responsible for the day-to-day operations, guest experience, and ensuring the centre runs like your own business.

You’ll motivate a small team, upsell to customers, give tours, and uphold world-class service that turns visitors into brand ambassadors for IWG. If you’re passionate, proactive and ready to own the centre’s success, we want to hear from you.

Responsabilidades

• Oversee all on-site operations and centre performance.
• Lead a small team and drive sales through upselling.
• Ensure exceptional customer service and satisfaction.

Descrição da oferta de emprego

IWG in Basel is seeking a Customer Services Manager to lead our centre and drive performance across all on-site activities. You’ll be responsible for the day-to-day operations, guest experience, and ensuring the centre runs like your own business.

You’ll motivate a small team, upsell to customers, give tours, and uphold world-class service that turns visitors into brand ambassadors for IWG. If you’re passionate, proactive and ready to own the centre’s success, we want to hear from you.