Business Systems Analyst

Luxoft; Schweiz; Remote; CHF 80’000 - 100’000; Vollzeit

Zusammenfassung

A leading IT consulting firm in Switzerland is seeking an IT Specialist to create high-quality system solutions. Responsibilities include writing and validating business requirements, overseeing project execution, and ensuring solutions meet customer needs. The ideal candidate has over 3 years of IT experience and strong communication skills, with a background in operational workflows. This role requires a bachelor's degree or equivalent experience, along with adaptability in a fast-paced environment.

Qualifikationen

• 3+ years of IT experience, strong problem-solving skills.
• Understanding of operational workflows supported by applications.
• Good communication and collaboration abilities.

Aufgaben

• Write business and technical requirements.
• Oversee planning and execution of the work.
• Serve as the voice of the customer throughout the product cycle.

Kenntnisse

IT experience

Critical thinking

Business acumen

Communication skills

Adaptability

Ausbildung

Bachelor's degree or equivalent work experience

Jobbeschreibung

Project description

Positions in this function create and deliver high-quality system solutions for our applications, products, and services across all technology functions. They consult with users and technology specialists to define business processes and the information systems to support those processes. Individuals in these roles may perform analysis and serve as business liaisons to understand and refine business requirements. They provide technical support in developing systems that are cost-effective and meet users' requirements. In addition, they create systems that work together in a cohesive manner, enforcing standards and methods consistently across the enterprise.

Responsibilities

• Write business and technical requirements
• Communicate and validate requirements with stakeholders
• Validate solution meets business needs
• Apply technology to enable business solutions
• Oversee planning and execution of the work
• Conduct analyses, needs assessments, and help to broker other technology services
• Release management, including communications and education
• Metrics monitoring and risk mitigation
• Collaborate across teams with business and IT partners
• Serve as the 'voice of the customer', representing/reinforcing the customer's perspective throughout the product realization cycle

SKILLS

Must have

• - 3+ years of IT experience- Strong critical thinking and analysis skills- Business acumen. Understand operational workflows supported by applications- Good communication/collaboration/team skills- Experience learning new applications and adapt quickly when given new assignments- Experience with applications for HVAC, facilities work order management, key management, risk/feedback reporting, security incident reporting, class tracking, membership application/management
• Understanding of HIPPA compliance
• Bachelor's degree or equivalent work experience

Nice to have

• Self-starter with the ability to appropriately assess the need for independent decision-making versus leadership escalation• Ability to react to product adjustments and expectations promptly and efficiently• Strong technical skills and ability to pick up new technologies quickly is beneficial• Excellent communication, interpersonal, and organizational skills• Experience with passion for customers and a demonstrated focus on customer experience• Energy, motivation, and commitment to drive to results in a challenging, fast-paced environment• Demonstrated ability to meet commitments, build consensus, negotiate resolutions, and garner respect from other teams• Ability to work during US business hours to work with business partners