Business Process Manager

Successfactors; Genf; Vor Ort; CHF 120.000 - 170.000; Vollzeit

Zusammenfassung

Pictet in Geneva is seeking a Business Process Manager to transform and optimize our end-to-end tax reporting framework within Tax Operations. You will partner with cross-functional teams to design scalable, client-centric processes in a fast-changing regulatory environment.

The role requires a university degree and at least 3 years in banking operations, with strong skills in process optimization, analytics and project management. Fluency in French and English is essential.

Qualifikationen

• Minimum 3 years in banking or securities ops, preferably in operational tax or tax reporting.
• Proven experience in process optimization, business analysis or project management.
• Strong analytical and problem-solving skills; ability to lead cross-functional projects.
• Fluent in French and English.
• Solid knowledge of tax reporting; experience with transactional taxes is a plus.
• Excellent communication and stakeholder management.
• Tech-savvy with data platforms and process automation.

Aufgaben

• Oversee, document and optimize transversal processes related to tax reporting, tax rating and transactional taxes in a banking / securities operations context.
• Map and improve business processes, quantify productivity gains and risk reduction.
• Act as SME on process improvements, collaborate with IT and business stakeholders.
• Understand roles across the value chain to identify end-to-end improvement opportunities.
• Drive incident resolution and root-cause analysis, share knowledge across teams.
• Ensure up-to-date documentation of business rules and processes.
• Assess impact of regulatory tax changes and new product launches; participate in UAT.
• Serve as main contact for process related queries.

Kenntnisse

Process optimization

Business analysis

Project management

Stakeholder management

Analytical thinking

Communication

Process documentation

Tax reporting

French

English

Tech savy

Ausbildung

University degree (Business/Finance/Engineering/IS)

Tools

Data platforms

Process automation tools

Jobbeschreibung

Career Opportunities: Business Process Manager (124903)

Requisition ID124903-Posted24/08/2026-Switzerland-Geneva- Activity area (1) -Experienced Professionals

Join the Tax Operations Department in Geneva, the Group’s centre of expertise for operational tax within a leading Swiss private bank. We support private clients with comprehensive tax reporting, manage transactional taxes, and maintain strong relationships with tax authorities. We combine deep regulatory expertise with robust banking operations and innovative process management to deliver compliant, value-added tax reporting solutions.

As aBusiness Process Manager (BPM), you will play a pivotal role in transforming and optimizing our end-to-end tax reporting framework. Reporting to the Head of Tax Reporting team, you will act as a catalyst for change, partnering with cross-functional stakeholders to design robust, scalable and client centric solutions in a fast evolving tax and regulatory environment.

Your role

• Oversee, document and optimize transversal processes related to tax reporting, tax rating and transactional taxes in a banking / securities operations context.
• Map and improve business processes, identifying pain points and quantifying productivity gains and risk reduction.
• Act as a subject matter expert on process improvements, collaborating with IT and business stakeholders to align on process boundaries and strategic enhancements.
• Understand the roles and responsibilities of all users along the value chain (front, middle, back-office, tax, IT) in order to identify opportunities for end to end improvement.
• Drive incident resolution and root cause analysis for complex issues, transforming incidents into lasting improvements and sharing knowledge across teams.
• Ensure up to date documentation of business rules and processes, promoting process awareness and alignment throughout the organization.
• Assess the impact of regulatory tax changes and new product launches on existing processes, participating in user acceptance testing (UAT) to guarantee process integrity.
• Serve as the main point of contact for process related queries, providing expert guidance and support to internal and external stakeholders.

Your profile

• University degree in Business, Finance, Engineering, Information Systems, or a related field.
• Mandatory: minimum 3 years of experience in banking or securities operations, preferably in operational tax, tax reporting, securities processing, or back /middle office.
• Proven experience in process optimization, business analysis or project management within a financial institution or Big 4 / consulting firm focused on financial services.
• Strong analytical and problem solving skills, with the ability to manage complex, cross functional projects.
• Solid knowledge of tax reporting; expertise in transactional taxes is a strong asset.
• Excellent communication and stakeholder management abilities, with a collaborative and client oriented mindset.
• Ability to synthesise and explain complex topics clearly and concisely.
• Tech savvy, comfortable working with digital tools, data platforms and process automation solutions.
• Structured, autonomous and delivery focused.
• Fluent in French and English.

Note

BPM / DD / CD

We will not accept any CVs via agencies

Diversity & Inclusion

Pictet is an equal opportunity employer and is committed to creating a diverse environment. We respect all individuals and seek their inclusion in the workplace.