Business Analyst Contract management system

Die Schweizerische Post AG; Ticino; On-site; CHF 90,000 - 130,000; Full time

Job summary

Die Schweizerische Post AG is seeking an experienced Business Analyst to shape the future contract management system and end-to-end lifecycle in the commercial stack. You will analyze current processes, data, and systems, and design target processes for creating, checking, concluding, and terminating contracts.

You will specify structured data, clauses, and rules, ensure consistent references across products, prices, and invoicing, and define roles, approvals, and handovers.

Qualifications

• Several years of experience in business analysis or requirements engineering.
• Knowledge of contract lifecycle management, CPQ/CPQC, digital contract processes or data-based agreement models.
• Experience in process and information modelling as well as in the specification of business rules, workflows and approvals.
• Strong moderation and stakeholder management skills; ability to process technical and legal requirements in a structured manner.

Responsibilities

• Analyse current contract processes, pain points, systems and data to design target processes for contracts.
• Specify structured agreement data, contract components, clauses, statuses, versions and technical rules.
• Ensure consistent referencing of products, services, prices, service levels, invoicing and payment terms.
• Define roles, responsibilities, approvals, exceptions and handovers related to offers, pricing, billing, legal, customer portal, support and service provision.
• Formulate features, user stories, acceptance criteria and tests; support PoC, MVP, system configuration and technical acceptance.
• Host interdisciplinary workshops with Legal, Architecture and IT to align contract understanding.

Skills

Business analysis

Requirements engineering

Stakeholder management

Moderation

Process modelling

Information modelling

System integration

Data quality

Versioning

Auditability

Technical testing

German language

English language

Education

Bachelor's degree or equivalent experience

Tools

CPQ/CPQC

Job description

Would you like to transform contracts from individual document-based solutions into structured agreements that can be used digitally? As a Business Analyst, you design the technical model and requirements for the future contract management system and the end-to-end contract lifecycle in the commercial stack.

For one of our teams, we are looking for a dedicated, proactive individual who approaches complex relationships in a structured manner, brings together different perspectives and develops viable solutions together with Business and IT. You help us lay the foundation for consistent, future-proof contract management.

How you make a difference

• You analyse current contract processes, pain points, systems and data and use these insights to develop coordinated target processes for creating, checking, concluding, activating, amending, extending and terminating contracts.

• You specify structured agreement data, contract components, mandatory and optional elements, clauses, relationships, statuses, versions and technical rules.

• You ensure consistent referencing of products, services, prices, service levels, invoicing and payment terms in the contract.

• You also specify roles, responsibilities, approvals, exceptions and handovers relating to offers, pricing, billing, legal, customer portal, support and service provision.

• You formulate features, user stories, acceptance criteria and tests and support PoC, MVP, system configuration and technical acceptance.

• You also host interdisciplinary workshops and ensure that specialist units, Legal, Architecture and IT develop a common understanding of contracts.

What you have to offer

• You have several years of experience in business analysis or requirements engineering, ideally in contract, offer or customer management.

• You also have knowledge of contract lifecycle management, CPQ/CPQC, digital contract processes or data-based agreement models.

• You have experience in process and information modelling as well as in the specification of business rules, workflows and approvals.

• You also stand out for your strong moderation and stakeholder management skills, as well as your ability to process technical and legal requirements in a structured manner.

• You have a good understanding of system integration, data quality, versioning, auditability and technical tests.

• You have an excellent command of German and English, both spoken and written. Knowledge of any additional national language is an advantage.

What you have to offer You have several years of experience in business analysis or requirements engineering, ideally in contract, offer or customer management. You also have knowledge of contract lifecycle management, CPQ/CPQC, digital contract processes or data-based agreement models. You have experience in process and information modelling as well as in the specification of business rules, workflows and approvals. You also stand out for your strong moderation and stakeholder management skills, as well as your ability to process technical and legal requirements in a structured manner. You have a good understanding of system integration, data quality, versioning, auditability and technical tests. You have an excellent command of German and English, both spoken and written. Knowledge of any additional national language is an advantage.