Bus Technical Support Lead - DACH Diagnostics

IVECO (Schweiz) AG; Kloten; Hybrid; CHF 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Autonomy

International collaboration

Training opportunities

Home office options

Free parking

Zusammenfassung

IVECO (Schweiz) AG is seeking a Technical Support Specialist for the bus business to act as the central technical reference across the DACH region. The role involves providing expert technical support to dealers and service partners, diagnosing complex vehicle issues, and developing sustainable repair concepts with international teams.

The ideal candidate has completed technical education in automotive fields, several years of diagnostics experience, and strong German and English communication

Qualifikationen

• Completed technical education in commercial vehicles, automotive engineering, vehicle technology or a comparable field.
• Several years of experience in diagnostics and troubleshooting of commercial vehicles or complex vehicle systems.
• In-depth knowledge of modern diagnostic systems and structured fault-finding methodologies.

Aufgaben

• Act as the central technical reference for the bus business within IVECO.
• Provide technical support and guidance to dealers and service partners across the DACH region.
• Analyse and diagnose complex technical issues on our vehicles.
• Develop sustainable repair and solution concepts in collaboration with international manufacturing plants and engineering teams.
• Support technical escalations and advanced diagnostic activities.
• Approximately 50% travel within the DACH region, including on-site visits to dealers, workshops, and customers.
• Document and follow up technical cases using the relevant systems.
• Identify improvement opportunities and actively contribute to quality and product enhancement initiatives.
• Work closely with international experts, engineering departments, and technical specialists.
• Contribute to the continuous development of technical service and support processes.

Kenntnisse

Diagnostics & troubleshooting

CAN bus tools

Electrical systems

Mechanical systems

Customer communication

English communication

German language

Travel willingness

Ausbildung

Technical education in automotive engineering

Tools

CAN bus tools

Diagnostic systems

Jobbeschreibung

IVECO (Schweiz) AG is seeking a Technical Support Specialist for the bus business to act as the central technical reference across the DACH region. The role involves providing expert technical support to dealers and service partners, diagnosing complex vehicle issues, and developing sustainable repair concepts with international teams.

The ideal candidate has completed technical education in automotive fields, several years of diagnostics experience, and strong German and English communication