Azure Cloud Operations Engineer - Global Support & On-Call

boardinternationalsa

Chiasso

On-site

CHF 48,000 - 58,000

Full time

14 days+

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Job summary

Board International SA, based in Chiasso, Switzerland, is seeking a Cloud Operations Specialist for its R&D Department. The role focuses on ensuring reliability, availability, and security of the Board platform in Azure Cloud, with exposure to global customers and an on‑call shift schedule.

You will work with senior cloud professionals to deliver excellence in customer service. The position requires a Computer Science/Engineering background, English fluency, and familiarity with Windows servers.

Qualifications

Educational background in Computer Science, Computer Engineering or similar fields.
Previous exposure to any Cloud provider will be considered a plus.
Familiarity with Microsoft systems (Windows servers) is preferable.
Fluency in English.

Responsibilities

Become acquainted with the distinct features of Board platform and its deployment in the Azure Cloud environment.
Coordinate an effective troubleshooting process to identify and resolve Cloud issues.
Oversee support requests and needs of our worldwide customers.
Ensure excellence in delivering services to our customers through timely feedback and follow-ups.
Provide help and assistance to your fellow team members to troubleshoot and fix errors.