Assistant Store Manager

Valori S.p.A; Zürich; Vor Ort; CHF 30’000 - 80’000; Vollzeit

Zusammenfassung

A luxury retail brand in Zürich is seeking an Assistant Store Manager to support daily operations and lead a team. The ideal candidate will have at least 2 years of luxury retail experience, strong leadership skills, and a passion for delivering exceptional client experiences. This position offers competitive salary, bonus structure, and career advancement opportunities within a prestigious work environment.

Leistungen

Competitive salary

Bonus structure

Exclusive employee benefits

Career advancement opportunities

Qualifikationen

• Proven experience in luxury retail, with at least 2 years in a supervisory or leadership role.
• Strong leadership and team development skills.
• Excellent communication and interpersonal abilities.
• Strong organizational skills, attention to detail, and a proactive mindset.

Aufgaben

• Support the Store Manager in all aspects of boutique operations.
• Act as a brand ambassador, promoting the brand's values.
• Coach and motivate the team to deliver outstanding service.
• Monitor KPIs to improve performance and client satisfaction.

Kenntnisse

Luxury retail experience

Leadership skills

Communication skills

Organizational skills

Jobbeschreibung

For one of our Luxury client we are looking for a Assistant Store Manager.

Role Overview :

As an Assistant Store Manager , you will support the Store Manager in overseeing daily operations, ensuring an exceptional client experience, and driving commercial performance. You will lead by example, embodying the brand's values and philosophy, and fostering a culture of excellence, storytelling, and product expertise within the team.

Key Responsibilities :

• Support the Store Manager in all aspects of boutique operations, including team supervision, sales performance, and client service.
• Act as a brand ambassador, promoting the brand's heritage, values, and creative vision through every client interaction.
• Ensure the team has a deep understanding of the product universe , including craftsmanship, materials, and the inspiration behind each collection.
• Coach and motivate the team to deliver outstanding service and achieve sales targets.
• Monitor KPIs and contribute to strategic actions to improve performance and client satisfaction.
• Ensure compliance with operational procedures, inventory management, and visual merchandising standards.
• Handle client escalations with professionalism and discretion, turning challenges into opportunities for loyalty.

Requirements :

Proven experience in luxury retail, with at least 2 years in a supervisory or leadership role.

Strong leadership and team development skills.

Excellent communication and interpersonal abilities.

Passion for luxury products, storytelling, and delivering a refined client experience.

Fluent in English; additional languages are a plus.

Strong organizational skills, attention to detail, and a proactive mindset.

What We Offer :

A dynamic and prestigious work environment.

Leadership development and brand immersion training.

Competitive salary, bonus structure, and exclusive employee benefits.

Career advancement opportunities within a global luxury group.

Branche : Fashion Design

Funktion : Einzelhandelsverkauf

Führungsperson : Ja

Anstellungsart : Festanstellung

Karrierestufe : Angestellte / r