Assistant Store Manager

at; Genf; Hybrid; CHF 57,000 - 71,000; Full time

Benefits offered by this job

Bonus program

Industry training

Clothing allowance

Employee discount

Travel opportunities

Job summary

You are an independent professional with a high level of responsibility. As an Assistant Store Manager, you will support the Store Manager to achieve sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike.

What you will do: lead and develop a professional store team, collaborate with training teams to reach gold standard, set

Qualifications

• Experience in management, sales, hospitality, and/or service.
• Strong leadership skills with ability to coach and motivate a team.
• Professional verbal and written communication skills.

Responsibilities

• Lead and develop a professional store team to achieve company goals and improve objectives.
• Collaborate with training teams to develop a gold standard team.
• Establish weekly/monthly objectives for the team.
• Ensure employees present professionally and provide top customer service to maximize sales and personal experience.
• Ensure merchandise is displayed attractively per visual guidelines.
• Collaborate with store support departments to optimize company resources.
• Align with HR on policies, procedures and development planning for the store team.
• Perform other duties assigned by Store Manager.

Skills

Leadership skills

Coaching

Communication skills

Management experience

Sales experience

Hospitality/service experience

Job description

You are an independent professional, with a high level of responsibility and identifying and solving problems is something that comes naturally to you. As an Assistant Store Manager, you will support the Store Manager to achieve sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike.

What you will do:

Support the Store Manager to lead and develop a professional store team to achieve company goals and incrementally improve individual objectives

Collaborate with training teams to effectively to develop a gold standard team

Establish weekly/monthly objectives for the team

Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience

Ensure that all merchandise is properly and attractively displayed as per visual guidelines

Collaborate with store support departments to effectively utilize company resources

Align with Human Resources on company policies, procedures and development planning for store team

Performing other duties assigned by Store Manager

Who you are:

Previous experience in management, sales, hospitality, and/or service

Strong leadership skills, able to coach/motivate team

Professional verbal and written communication skills

What you will get:

Competitive salary between CHF 5,100 - 6,400 per month for a full-time contract, plus a lucrative bonus structure.

A top-of-the-line training program, unique to the industry

A clothing allowance for each new season and generous employee discount

Opportunity to build a career with one of the fastest growing companies in fashion

Opportunity to travel to other stores and abroad