Assistant Manager ASM (m/w) - Premium Accessories

Luxury Experts; Zürich; Vor Ort; CHF 70’000 - 100’000; Vollzeit

Zusammenfassung

A leading Lifestyle brand located on Bahnhofstrasse in Zurich is seeking an ASM / Deputy Manager to support store operations. The role involves leading a team to achieve sales goals, ensuring excellent customer service, and maintaining brand standards. Candidates should have relevant retail management experience, strong customer orientation, and fluency in German and English.

Qualifikationen

• Experience in Retail sales and (deputy) management is essential.
• Fluency in German and English; other languages are a plus.
• Open to flexible schedules and various work shifts.

Aufgaben

• Assist in recruiting, training, and integrating new staff.
• Drive team performance to meet sales goals and improve KPIs.
• Oversee scheduling, budgeting, and compliance with labor laws.

Kenntnisse

Customer orientation

Sales strategy

Team leadership

Budgeting

Conflict resolution

Performance evaluation

Ausbildung

Relevant education within Retail, Sales, Management

Jobbeschreibung

For a leading Lifestyle brand with store location on the famous Bahnhofstrasse, Zurich-City, we are currently looking for their new ASM / Deputy manager in order to support the Store Manager in leading the team, improving sales, showcasing the brand and ensuring the most effective store operations.

POSITION

Leading the Team

• Assist in recruiting, integrating, and training new staff
• Inspire team members to excel in customer service and skills development
• Conduct performance evaluations and foster a positive work environment
• Resolve conflicts impartially and hold regular meetings for effective communication
• Drive team performance to meet sales goals
• Improve key performance indicators (KPIs)
• Ensure excellent customer service and a unique shopping experience
• Maintain knowledge of collections and stock availabilities

Brand Representation

• Maintain a safe, clean, and welcoming store environment
• Ensure visual merchandising aligns with brand standards
• Educate the team on merchandising principles

Store Management

• Oversee scheduling, budgeting, and compliance with labor laws
• Monitor financial procedures and analyze sales results
• Facilitate efficient communication within the hierarchy

Store Organization

• Ensure proper maintenance of the store, stockroom, and materials
• Oversee logistical tasks like deliveries, stock management, and inventory
• Maintain security and hygiene standards

PROFILE

• Relevant education within Retail, Sales, Management
• Experience in Retail sales and in store (deputy) management
• Highly customer oriented and versed into customer care and experience
• Strong drive and initiative
• Prior experience in PR and marketing activities
• Proficient in sales strategy
• Skilled with numbers, budgeting and some financials
• High commitment to a brand and employer
• Open to flexible schedules and various work shifts Mon-Sat
• Fluency in GER / ENG, other languages would represent an advantage
• Rather casual in Style, but strict in his / her Professionalism

If this opportunity speaks to you, and you think you have what it takes to take on this role to another level, then we’d like to get to know you! Please apply online with the usual documents!