Assistant Banquet Manager (M / F / D)

Mandarin Oriental Savoy, Zurich; Zürich; Vor Ort; CHF 60’000 - 80’000; Vollzeit

Zusammenfassung

Mandarin Oriental Savoy, Zurich is seeking an Assistant Banquet Manager to join their Food & Beverage Team. The role involves leading the banquet service to ensure high-quality guest satisfaction. Candidates should have experience in upscale hospitality, strong leadership skills, and be fluent in both German and English. This is a great opportunity to work in a luxury setting that values personal成长 and teamwork.

Leistungen

Learning & Development programs

MOstay program with complimentary nights

Health & Colleague Wellness initiatives

Qualifikationen

• Several years of experience in operational F&B, preferably with a focus on banquets/events.
• Fluent in German and English; additional languages are a plus.
• Legal right to work in Switzerland.

Aufgaben

• Support and represent the Banqueting Manager in all service-related matters.
• Coordinate daily operations and ensure efficient service.
• Supervise event set-up and breakdown.

Kenntnisse

Leadership skills

Strong communication

Organizational skills

Service-oriented mindset

Ausbildung

Degree in hospitality, gastronomy, or event management

Jobbeschreibung

Mandarin Oriental Savoy, Zurich is looking for an Assistant Banquet Manager to join our Food & Beverage Team!

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts, and residences located in prime destinations around the world, with a strong development pipeline. Recognized for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Savoy, Zurich is located in the heart of the Old Town, in the main business center, close to leisure attractions and just a short walk from Lake Zurich. The hotel has 80 guest rooms and suites and three dining venues, including an all-day dining restaurant, a specialty restaurant, and a lobby lounge. It features newly renovated event facilities, including a grand historic ballroom, ideal for meetings and events.

About the job

Based in the Food & Beverage Department, the Assistant Banquet Manager at Mandarin Oriental Savoy, Zurich, is responsible for leading and directing the Banquet service team daily to ensure the department delivers consistent excellence and guest satisfaction. The Assistant Banquet Manager reports to the F&B Manager.

YOUR TASKS

As Assistant Banquet Manager, your responsibilities include:

• Supporting and representing the Banqueting Manager in all service-related matters
• Coordinating daily operations to ensure smooth and efficient service in line with quality standards
• Ensuring events are thoroughly prepared and executed according to the Banquet Event Order (BEO)
• Supervising and managing event set-up and breakdown
• Collaborating with the Event Sales and Kitchen teams
• Delivering personalized service and professional advice to guests
• Upholding high standards of guest satisfaction and handling complaints professionally

YOUR PROFILE

We expect from you:

• Completed training or degree in hospitality, gastronomy, or event management
• Several years of experience in operational F&B, preferably with a focus on banquets/events in upscale hospitality
• Proven leadership skills with a motivating and appreciative style
• Strong communication skills and confidence in handling stakeholders
• Structured, independent working style, strong organizational skills, and responsibility
• Service-oriented mindset, hands-on approach, and high quality awareness
• Fluent in German and English; additional languages are a plus
• Legal right to work in Switzerland

YOUR BENEFITS

Our commitment to you includes:

• Learning & Development programs tailored to your career stage
• MOstay program offering complimentary nights and attractive rates for you and loved ones
• Health & Colleague Wellness initiatives supporting work-life balance and wellbeing