Appointment Setter - Scheduler

Bighornlaw; Fully; Hybrid; USD 10’000 - 20’000; Vollzeit

Zusammenfassung

A remote role for a bilingual (Spanish/English) Appointment Setter & Scheduler in a mental health setting. Responsibilities include scheduling appointments, managing client inquiries, and maintaining records. Ideal candidates will have healthcare scheduling experience, strong communication skills, and the ability to work efficiently in a fast-paced environment.

Qualifikationen

• Experience in healthcare or mental health scheduling is strongly required.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.

Aufgaben

• Schedule, reschedule, and confirm client appointments.
• Ensure appointment slots are optimized for efficiency.
• Respond to inquiries regarding appointment availability.

Kenntnisse

Organizational Skills

Communication Skills

Multitasking

Jobbeschreibung

Find Your Balance, Center for Growth & Change Inc • Remote

Posted 3 months ago

Description

We are looking for a bilingual (Spanish/English) appointment setter & scheduler with experience in the mental health field.

Job Title:Appointment Setter & Scheduler

Location:Remote

Job Type:Part-Time to Full-Time

Schedule

• Part-time: 8 AMPST to 12 PM PST
• Full-time: 8 AMPST to 4:30 PM PST

Starting rate:$5/hr

Responsibilities

Appointment Scheduling & Coordination

• Schedule, reschedule, and confirm client appointments
• Manage therapists' availability and update calendars accordingly
• Ensure appointment slots are optimized for efficiency
• Send reminders and follow-ups to reduce cancellations and no-shows

Client Communication & Support

• Respond to inquiries via phone, email, or chat regarding appointment availability
• Provide clear instructions for telehealth sessions and answer basic client questions
• Assist clients with troubleshooting scheduling issues
• Explain mental health benefits to clients, including coverage, co-pays, and deductibles

Administrative Support

• Maintain accurate records of scheduled appointments and cancellations using mental health EMR systems
• Track appointment trends and suggest improvements to scheduling processes
• Coordinate with the billing team regarding appointment-related concerns
• Verify insurance and check patient eligibility before scheduling

Qualifications

• Experience in healthcare or mental health scheduling isSTRONGLY REQUIRED
• Experience in scheduling, customer service, or administrative support
• Knowledge of mental health EMR systems and experience managing client records
• Familiarity with mental health benefits and ability to explain coverage, co-pays, and deductibles to clients
• Strong organizational and time-management skills
• Excellent verbal and written communication skills
• Ability to multitask and work in a fast-paced environment
• EMR experience required, preferably in a mental health setting

Compensation

$5 hourly

About Find Your Balance, Center for Growth & Change Inc

Find Your Balance, Center for Growth and Change Inc., is a mission-driven mental health practice providing telehealth services across California. Our mission is to create a world where mental health is prioritized and accessible to all.