Application Support Specialist

Sword Services; Chêne-Bourg; Vor Ort; CHF 80’000 - 100’000; Vollzeit

Zusammenfassung

Sword Services recherche un spécialiste en support d'application RH pour UBP. Le candidat idéal fournira un support technique et fonctionnel pour les outils RH, optimisera les scripts PL/SQL et collaborera étroitement avec les équipes internes et des fournisseurs tiers. Avec une expérience avérée en support d'application, il devra faire preuve d'excellentes compétences analytiques et en communication. Ce poste, basé à Genève, nécessitera une maîtrise de l'anglais et du français.

Qualifikationen

• Expérience prouvée en support d'application, spécifiquement pour des outils RH.
• Compétences solides en développement et test PL/SQL.
• Proficacité en anglais et en français requise.

Aufgaben

• Assurer un support technique et fonctionnel pour les applications RH.
• Analyser et optimiser les scripts PL/SQL.
• Collaborer avec les équipes RH et techniques pour des solutions.

Kenntnisse

Support d'application

PL/SQL

Résolution de problèmes

Compétences analytiques

Communication

Jobbeschreibung

Nous ouvrons un poste de : UBP HR Application Support Specialist - 100 % TALEO 10595

Responsabilités du poste / Responsabilities

**Commanditaire** : TBD **Client** : UBP **Contexte:** Skilled IT HR Application Support Specialist to provide both technical and functional support for HR tools. The ideal candidate will synchronize with all third-party providers, IT HR and HR people teams to ensure seamless operation. **Tâches attendues** Responsible for ensuring the quality and efficiency of the HR IT tools support, from legacy to new HCM tool. Participating also in all test campaigns to ensure non regression and smooth delivery in all releases. More specifically : • Act as technical and functional support for HR applications. • Troubleshoot and resolve application issues promptly. • Analyze and optimize PL/SQL scripts for all HR tools needed. • Conduct thorough non regression testing to ensure application quality and performance. • Collaborate with HR, IT teams, and external vendors to implement solutions and improvements. • Synchronize with Oracle (HCM tool) and other third-party providers for application updates and integrations. • Document processes and maintain accurate records of support activities. • Assist in user training and provide guidance on HR application usage **Compétences obligatoires:** • Proven experience in application support, specifically HR tools. • Strong skills in PL/SQL development and testing. • Excellent problem-solving and analytical abilities. • Ability to work independently and as part of a team. • Strong communication skills to interact with HR users, technical teams, and third-party providers. • Experience in vendor management and third-party coordination. • Proficiency English and French skills mandatory --- **Langues**: French + English **Localisation**: Geneva **Taux d'occupation** 100 **Date de démarrage souhaitée**: 2025-08-04 **Durée estimée de la mission** : +12 months **Commentaires additionnels**: Swiss residency optional --- Reçu de Philippe JULIA le 6/25/2025 4:46:55 PM

**Commanditaire** : TBD **Client** : UBP **Contexte:** Skilled IT HR Application Support Specialist to provide both technical and functional support for HR tools. The ideal candidate will synchronize with all third-party providers, IT HR and HR people teams to ensure seamless operation. **Tâches attendues** Responsible for ensuring the quality and efficiency of the HR IT tools support, from legacy to new HCM tool. Participating also in all test campaigns to ensure non regression and smooth delivery in all releases. More specifically : • Act as technical and functional support for HR applications. • Troubleshoot and resolve application issues promptly. • Analyze and optimize PL/SQL scripts for all HR tools needed. • Conduct thorough non regression testing to ensure application quality and performance. • Collaborate with HR, IT teams, and external vendors to implement solutions and improvements. • Synchronize with Oracle (HCM tool) and other third-party providers for application updates and integrations. • Document processes and maintain accurate records of support activities. • Assist in user training and provide guidance on HR application usage **Compétences obligatoires:** • Proven experience in application support, specifically HR tools. • Strong skills in PL/SQL development and testing. • Excellent problem-solving and analytical abilities. • Ability to work independently and as part of a team. • Strong communication skills to interact with HR users, technical teams, and third-party providers. • Experience in vendor management and third-party coordination. • Proficiency English and French skills mandatory --- **Langues**: French + English **Localisation**: Geneva **Taux d'occupation** 100 **Date de démarrage souhaitée**: 2025-08-04 **Durée estimée de la mission** : +12 months **Commentaires additionnels**: Swiss residency optional --- Reçu de Philippe JULIA le 6/25/2025 4:46:55 PM UBP HR Application Support Specialist - 100 % TALEO 10595