Application Manager 80% - 100%

Toggenburger AG; Zürich; On-site; CHF 90,000 - 120,000; Full time

Benefits offered by this job

Flexible working hours

Free parking

Air-conditioned offices

Regular team events

Training opportunities

Job summary

Two.jobs GmbH in Zürich seeks an IT Support Specialist to act as an internal service provider across multiple companies. You will participate in independent projects, advise users on applications and processes, and monitor application operations to ensure availability and performance.

You will inform users of disruptions, analyze issues, contribute to releases, and help create documentation. A flexible work setup, a diverse task range in a family business, and regular events are offered.

Qualifications

• Completed training in computer science and relevant further education.
• Strong analytical and logical thinking with good process understanding.
• Enjoys customer contact and active communication.
• Willingness to work during off-hours or weekends is required.

Responsibilities

• Lead independent IT projects and help shape innovative solutions.
• Advise and support users in applications and process handling.
• Monitor ongoing application operations and coordinate activities for availability and performance.
• Inform users about disruptions, messages, or planned interruptions.
• Analyze, troubleshoot, and resolve disruptions or errors.
• Create evaluations and statistics and participate in releases.
• Create, update, and maintain documentation.

Skills

Analytical thinking

Customer communication

Structured work

Flexibility

Willingness to work off-hours

Education

Computer science training

Business informatics/related study

Job description

Our internal IT department is the internal service provider for seven companies at 20 locations. With a dedicated team of eight IT specialists, we ensure that all areas of hardware and software as well as communication are reliably and securely available to all users.

We welcome people of all genders.

Your Tasks

• Independent projects and the opportunity to actively shape innovative solutions.
• Advising and supporting users in the areas of application and process handling
• Ensuring the monitoring of ongoing application operations; coordinating and monitoring all activities aimed at tracking the availability, recoverability, performance, and resource consumption of the application
• Informing users of disruptions, application messages, or planned interruptions
• Analysis, workaround, and resolution of disruptions/errors
• Creating specific evaluations/statistics
• Planning and participating in releases
• Creating, updating, maintaining, and managing the necessary documentation

Your Perspective

• A competitive salary including training opportunities
• Flexible working hours
• A very diverse range of tasks in a family business
• A wide range of benefits
• Regular team and company events
• Free parking
• Air-conditioned office spaces

Your Profile

• Completed training in computer science and a subject-specific further education/study (e.g., business informatics)
• Analytical and logical thinking
• Good understanding of processes and technical relationships
• Enjoyment of customer contact and active communication
• High service orientation and flexibility
• Willingness to work during off-hours/weekends
• Structured and precise work
• Driver's license category B