Application Engineer (ID1802)

AO Foundation; Davos; Hybrid; CHF 90’000 - 120’000; Vollzeit

Zusammenfassung

A global non-profit organization in Davos seeks an Application Engineer to manage the Salesforce platform and oversee various software applications. The ideal candidate has a Master's degree and at least 5 years of relevant experience. Responsibilities include project management, troubleshooting, and collaboration with stakeholders to improve application functionality. This position offers flexibility in working hours and location, alongside appealing social benefits.

Leistungen

Generous social benefits

Supplementary vacation days

Internal skills training opportunities

Qualifikationen

• Minimum 5 years of experience in application project management or consultancy.
• Fluency in English; German a plus.
• Additional professional certifications are an asset.

Aufgaben

• Ensure success of the Event management solution on Salesforce.
• Provide 2nd level support and coordinate with partners.
• Oversee 110+ applications and correct malfunctions.

Kenntnisse

Salesforce administration

Project management

Effective communication

Troubleshooting

Ausbildung

Master's degree in engineering/business/systems development

Jobbeschreibung

The AO is a medically guided, not-for-profit organization, a global network of surgeons, and the world's leading education, innovation, and research organization specializing in the surgical treatment of trauma and musculoskeletal disorders. We are home to people from all over the world, from different backgrounds, with diverse talents and specialist areas. What binds us together is our passion for excellence, our dedication to our mission of improving patient care, and our understanding that we are stronger together: we are one AO.
For more information, visit: https://www.aofoundation.org/

Short Description

As an Application Engineer the position holder is responsible for the execution and implementation of various applications in the overall application stack within the organization, acting as a member of the IT Application Management team in AO IT.

Application Engineer with specialist competence within the Salesforce application is in charge of consulting on, implementing, testing and training/documentation material for these and more applications in surrounding areas.

Being an Application Engineer implies utilizing all knowledge present in the team, to take over responsibility for minor projects within the team and to contribute in keeping up quality and productivity as a professional team member.

Main Responsibilities

• The continued success of the built Event management and membership solution built on the Salesforce platform
• Trouble shooting Salesforce 2nd level support / collaboration with relevant partner in partner network
• Salesforce administrator/support lead
• Coordination with partner regarding development of the overall Salesforce platform both in project and operations mode
• Correcting application malfunctions and errors
• Overseeing and supporting a total system landscape of 110+ applications including suggested further development and contact with the business stakeholders

Main Requirements

• Master's degree in engineering / business / systems development or equivalent degree
• Additional professional certifications are considered a valuable asset
• Minimum 5 years of experience within application project management / development or consultancy
• Experience within application build, development or implementation is a plus
• Effective communication, negotiation, and interpersonal skills to manage relationships with diverse stakeholders
• Fast understanding of complex business processes
• Fluency in English. German will be considered as a plus

• An interesting and varied job in an exciting and innovative organization
• The opportunity to be part of a highly committed international team
• Modern infrastructure
• High degree of flexibility regarding working hours and location (depending on operational requirements)
• Generous pagacke of social benefits, including supplementary vacation days and pension scheme contributions
• Internal skills training opportunities and support for continued education