Application Consultant, Payroll – German, Italian

Jobtailor; Bern; Vor Ort; CHF 90.000 - 110.000; Vollzeit

Zusammenfassung

Jobtailor in Bern, Switzerland, seeks a payroll software specialist to support customers and partners. You will guide clients through the entire payroll process, from processing to the Self-Service portal, and contribute to product development with qualified feedback.

Ideal candidates have Swiss payroll expertise, ERP affinity, and strong German communication skills; Italian at B1–B2 is required. This role focuses on delivering accurate information and updating FAQs and news updates.

Qualifikationen

• Experience in payroll positions or similar roles.
• Solid payroll knowledge including social insurances and withholding tax.
• Strong communication skills in German; Italian basics (B1–B2) requested.

Aufgaben

• Support customers and partners with questions regarding payroll software.
• Guide clients through the payroll process, from processing to Self-Service portal.
• Provide feedback to contribute to active product development.
• Assist with rollout of new software releases and test features.
• Create clear FAQ articles and news updates.

Kenntnisse

Payroll software

Customer support

German language

Italian basics (B1–B2)

Communication

Ausbildung

Swiss eidg. Fachausweis in social insurance/HR

Tools

ERP systems

Jobbeschreibung

Responsibilities

• Support customers and partners with questions regarding payroll software.
• Guide clients through the entire payroll process, from payroll processing to the Self‑Service portal.
• Contribute to active product development by providing qualified feedback.
• Support the rollout of new software releases and conduct comprehensive testing of features.
• Create clear FAQ articles and relevant news updates.

Requirements

• Commercial vocational training with a Swiss federal diploma (eidg. Fachausweis) in social insurance or HR, or equivalent.
• Several years of experience in a comparable role or payroll position.
• Solid payroll expertise in payroll accounting, social insurances, and withholding tax.
• Strong affinity for ERP systems and an interest in digital developments.
• Confident communication skills in German; Italian language skills at a minimum B1–B2.