Africa Partner Strategy Lead

World Economic Forum Geneva; Genf; Hybrid; CHF 140.000 - 190.000; Vollzeit

Zusammenfassung

The World Economic Forum seeks an Account Manager, Africa, to manage a portfolio of Partner accounts and engage senior executives in Forum events, initiatives and communities. You will serve as the primary contact for assigned organizations, developing engagement strategies to strengthen relationships with CEOs and C-suite leaders.

You will collaborate with the Regional Head and multiple teams to deliver seamless Partner experiences, identify growth opportunities and drive long-term value for

Qualifikationen

• Bachelor’s degree (or equivalent) in Business, Economics, International Relations, Management or another relevant field.
• Knowledge and understanding of the business, economic and political landscape of Africa.
• 5+ years of experience in account management, client relationship management, business development or a similar external-facing role.
• Demonstrated experience managing relationships with senior business executives and navigating complex stakeholder environments.
• Strong commercial acumen with the ability to identify growth opportunities and develop long-term engagement strategies.
• Excellent relationship-building, communication and influencing skills, with the ability to engage confidently with C-suite executives.
• Strong organizational, project management and prioritization skills, with the ability to manage multiple strategic accounts simultaneously.
• Proven ability to work collaboratively across multidisciplinary and multicultural teams while balancing strategic thinking with execution.
• Responsible, self-driven and adaptable, with a learning mindset and a strong commitment to delivering exceptional Partner experiences.
• Proficiency in Microsoft Office and Salesforce (or other CRM platforms); experience leveraging AI-enabled productivity tools is an asset.

Aufgaben

• Partner (Account) relationship management: Build and maintain trusted relationships with senior Partner representatives; lead regular engagement with Partners to understand their strategic priorities; collaborate with relevant internal stakeholders to deliver a seamless Partner experience.
• Engage partners in relevant industry work.
• Portfolio growth and account management: Monitor Partner engagement, business developments and overall account health to identify opportunities for partnership growth and expansion; proactively identify partnership risks and develop retention strategies in collaboration with the Head of Region/Industry to maximize long-term Partner value.
• Executive engagement and event strategy: Develop engagement strategies for Partners; shape executive agendas and identify opportunities for speaking roles and leadership interactions and ensure effective follow-up to maximize engagement outcomes.
• Cross-functional collaboration: Work closely with Industry, Regional, Centre, Event, Finance and Partner Development (sales) teams to coordinate Partner activities; provide strategic guidance to Account Associates on operational delivery and ensure high-quality execution across the Partner lifecycle.
• Success in this role will be measured by: Partner engagement: Strong and trusted relationships with senior executives, reflected in sustained engagement across Forum activities.
• Partner retention: High retention rates and proactive management of at-risk accounts through effective engagement strategies.
• Strategic execution: Delivery of high-quality engagement plans and successful execution of Partner strategies aligned with organizational priorities.
• Collaboration and leadership: Effective coordination across internal teams, enabling a seamless Partner experience and consistent knowledge sharing.

Kenntnisse

Executive relationships

C-suite engagement

Account management

Business development

Stakeholder management

Ausbildung

Bachelor's degree

Tools

Salesforce

Microsoft Office

Jobbeschreibung

The World Economic Forum seeks an Account Manager, Africa, to manage a portfolio of Partner accounts and engage senior executives in Forum events, initiatives and communities. You will serve as the primary contact for assigned organizations, developing engagement strategies to strengthen relationships with CEOs and C-suite leaders.

You will collaborate with the Regional Head and multiple teams to deliver seamless Partner experiences, identify growth opportunities and drive long-term value for