Africa Account Manager - Executive Partnerships & Growth

World Economic Forum; Genf; Hybrid; CHF 130,000 - 190,000; Full time

Job summary

World Economic Forum in Geneva seeks an Account Manager for Africa to manage a portfolio of Partner accounts and engage senior executives in the Forum’s events, initiatives and communities.

You will serve as the primary point of contact for assigned organizations; develop engagement strategies to strengthen relationships with CEOs and C-suite leaders and identify opportunities to deepen Forum engagement. Role requires on-site presence 3 days per week.

Qualifications

• Bachelor's degree (or equivalent) in Business, Economics, International Relations, Management or another relevant field.
• 5+ years of experience in account management, client relationship management, business development or a similar external-facing role.
• Demonstrated experience managing relationships with senior business executives and navigating complex stakeholder environments.
• Strong commercial acumen with the ability to identify growth opportunities and develop long-term engagement strategies.
• Excellent relationship-building, communication and influencing skills, with the ability to engage confidently with C-suite executives.
• Proficiency in Microsoft Office and Salesforce; experience with AI-enabled productivity tools is an asset.

Responsibilities

• Partner (Account) relationship management: Build and maintain trusted relationships with senior Partner representatives; lead regular engagement with Partners to understand their strategic priorities; collaborate with internal stakeholders to deliver a seamless Partner experience.
• Portfolio growth and account management: Monitor Partner engagement, business developments and overall account health to identify opportunities for partnership growth and expansion; identify partnership risks and develop retention strategies.
• Executive engagement and event strategy: Develop engagement strategies for Partners; shape executive agendas and identify opportunities for speaking roles and leadership interactions.
• Cross-functional collaboration: Work with Industry, Regional, Centre, Event, Finance and Partner Development teams to coordinate Partner activities; guide Account Associates on delivery and execution.

Skills

Account management

Relationship management

Executive engagement

Strategic planning

Cross-functional collaboration

CRM experience

Communication skills

Education

Bachelor's degree (Business, Economics, IR, or related)

Tools

Microsoft Office

Salesforce

CRM platforms

AI productivity tools

Job description

World Economic Forum in Geneva seeks an Account Manager for Africa to manage a portfolio of Partner accounts and engage senior executives in the Forum’s events, initiatives and communities.

You will serve as the primary point of contact for assigned organizations; develop engagement strategies to strengthen relationships with CEOs and C-suite leaders and identify opportunities to deepen Forum engagement. Role requires on-site presence 3 days per week.