Aerospace Account Manager - MRO Contracts & Growth

SR Technics Group; Zürich; Vor Ort; CHF 120.000 - 180.000; Vollzeit

Zusammenfassung

SR Technics Group in Zurich is seeking an experienced Account Manager to own the integrated component services contract from contracting to ramp-down. You will drive contract execution, profitability, and customer satisfaction as the primary SR Technics interface with the customer.

You will lead end-to-end contract lifecycle, coordinate with Product Management, Operations, Supply Chain, Finance, and Legal, and champion improvements in KPIs, cash flow, and risk management while maintaining strong

Qualifikationen

• Master’s Degree in Business Administration / Marketing / Supply Chain / Legal / Engineering or equivalent.
• Minimum 5 years of experience in sales or account management in the aerospace industry or equivalent industrial environment.
• Strong understanding of the aerospace business, airline environment and/or related MRO business.
• Strong business acumen and contract understanding.
• Core competencies in business economics and finance.
• Strong communications, negotiations and intercultural awareness skills.
• Fluent in English; any other language is an add-on.

Aufgaben

• Manage end-to-end customer contract execution in collaboration with Product Management, Operations, Supply Chain, Procurement, Finance, and Legal
• Monitor and drive improvement of operational and financial KPIs (e.g., OTD, return performance, revenue, gross margin) to ensure contract profitability
• Oversee financial planning processes, including budgeting, forecasting, invoicing, dispute resolution, and timely payment (DSO).
• Lead contract lifecycle activities, including amendments, risk identification, and development of overall account strategy
• Maintain strong customer relationships through effective communication, complaint handling, and escalation management in line with quality processes
• Drive continuous improvement in customer-specific operations and service performance
• Report on contract performance and organize/chair regular internal and external meetings with stakeholders and management

Kenntnisse

Communications

Negotiations

Intercultural awareness

Business acumen

Contract understanding

Stakeholder management

English fluency

Ausbildung

MBA / Master’s in Business Administration or related field

Jobbeschreibung

SR Technics Group in Zurich is seeking an experienced Account Manager to own the integrated component services contract from contracting to ramp-down. You will drive contract execution, profitability, and customer satisfaction as the primary SR Technics interface with the customer.

You will lead end-to-end contract lifecycle, coordinate with Product Management, Operations, Supply Chain, Finance, and Legal, and champion improvements in KPIs, cash flow, and risk management while maintaining strong