Academics, Director

EF (Education First); Zürich; Vor Ort; CHF 140.000 - 200.000; Vollzeit

Zusammenfassung

EF Education First in Zürich seeks an experienced Director of Academics to lead the quality, development, and operational effectiveness of its global online teaching organization. You will oversee teacher Learning & Development and Academic Quality, building scalable systems and programs for a large distributed teacher population.

The role requires strategic leadership of academic standards, QA, data-driven improvement, and collaboration with Product, Operations, Technology and Recruitment to

Qualifikationen

• Master's degree or DELTA or higher in language teaching or related field.
• Experience supervising language teachers and supporting professional development.
• Strong background in Learning & Development, academic operations or education.
• Experience leading complex programs in international or distributed organisations.
• Understanding of learning design, quality assurance, performance management and capability development.
• Experience using data to drive decisions and improve performance; strong project and stakeholder management.

Aufgaben

• Own the global academic quality strategy for language teaching and define clear standards for teaching performance.
• Lead quality assurance, observation, calibration, and performance improvement processes.
• Use learner satisfaction, quality, and operational data to identify trends and development needs.
• Own the teacher learning journey, including induction, professional development, remediation, and progression.
• Design and improve scalable digital learning solutions, resources, and performance support.
• Lead the use of learning technologies, automation, reporting, and system integrations to improve efficiency.
• Improve teacher lifecycle processes and create a consistent, engaging global experience.
• Lead academic transformation and continuous improvement initiatives.
• Partner with Product, Operations, Technology and Recruitment on cross-functional projects.
• Lead and develop the academic team with clear priorities and a culture of continuous improvement.

Kenntnisse

People leadership

Communication

Problem-solving

Stakeholder management

Data-driven decisions

Ausbildung

Master's degree or DELTA or higher in language teaching or related field

Tools

LMS platforms

Authoring tools

Learning technologies

Jobbeschreibung

Role Overview

We are looking for an experienced Director of Academics to lead the quality, development, and operational effectiveness of a global online teaching organization.

This role sits across teacher Learning & Development, and Academic Quality, with responsibility for ensuring consistently high teaching standards while building scalable systems, processes, and development programs for a large, distributed teacher population.

Key Responsibilities

• Own the global academic quality strategy for language teaching and define clear standards for teaching performance.
• Lead quality assurance, observation, calibration, and performance improvement processes.
• Use learner satisfaction, quality, and operational data to identify trends, risks, and development needs.
• Own the teacher learning journey, including induction, professional development, remediation, and progression.
• Design and improve scalable digital learning solutions, resources, and performance support.
• Lead the use of learning technologies, automation, reporting, and system integrations to improve efficiency and visibility.
• Improve teacher lifecycle processes and create a consistent, engaging global experience.
• Lead academic transformation and continuous improvement initiatives.
• Partner with Product, Operations, Technology and Recruitment, teams on cross-functional projects.
• Lead and develop the academic team, creating clear priorities, accountability, and a culture of continuous improvement.

What We’re Looking For

• Master's degree, DELTA or higher in language teaching or related field.
• Experience supervising and observing language teachers and supporting continuous professional development.
• Strong experience in Learning & Development, academic operations, learning operations, education, or a related field.
• Experience leading complex programs or functions in an international or distributed organization.
• Strong understanding of learning design, quality assurance, performance management, and capability development.
• Experience using data to drive decisions and improve performance.Strong project, change, and stakeholder management skills.
• Experience with LMS platforms, digital learning tools such as authoring tools, automation, reporting, or learning technology is highly desirable.
• Strong people leadership, communication, and problem-solving skills.