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Guest Experience Host — Flexible Hours & Growth Path
Boston Pizza International, Inc. (New Glasgow)
Discover more opportunities than anywhere else. Find more jobs nowCommunity Host
Job summary
A community health organization in Winnipeg is seeking a Community Host to provide a welcoming environment and support clients. Responsibilities include managing urgent situations, building relationships, and assisting visitors. Ideal candidates possess a Grade 12 education and have relevant experience in community settings. Strong interpersonal and communication skills are essential for success in this role.
Qualifications
- Minimum of two years of experience in a community setting.
- Ability to work effectively with marginalized communities.
- Understanding of Indigenous culture and traditions.
Responsibilities
- Provide a welcoming environment for clients and community members.
- Manage urgent situations and implement safety protocols.
- Document incidents and assist service users with accessibility needs.
Skills
Education
Tools
POSTING # 2025-048
POSITION TYPE CASUAL (Mon – Fri; 9 : 15 am / 12 : 15 pm – 5 : 30 pm / 8 : 30 pm)
Position Summary
The Community Host is the first point of contact for clients and community members at Mount Carmel Clinic. They work to create a welcoming, respectful and safe environment for everyone and provide information, referral and assistance as needed. The Host participates in the implementation of safety protocols and works with other staff to manage urgent and emergent situations. The Host builds relationships and trust with individuals, families, staff and the community.
Qualifications
Education
- Minimum of Grade 12 or GED
Service Delivery Skills, Expertise and Experience
Critical Skills
Proven knowledge and ability in relationship-building, critical thinking, decision-making, problem-solving and conflict-resolution skills
Focus on Results
Demonstrated ability to prioritize and focus work-related activities to effectively and efficiently achieve service goals and produce expected results / outcomes
Alignment with Organizational Values
Commitment to the principles that guide Mount Carmel Clinic, as reflected in the history, vision, mission and values
Indigenous Understanding
Knowledge and understanding of Indigenous culture and traditions and the impact of colonization on the health and well-being of Indigenous individuals and families
Interdisciplinary Team, Collaboration
Proven ability to work within an interdisciplinary team environment with respect, professionalism, cooperation, sensitivity and cultural awareness
MCC Philosophies
Strong knowledge, commitment and demonstrated ability to apply diversity, equity, cultural safety, pro-choice, social determinants of health, population health, harm reduction, trauma-informed and community development principles in all aspects of the work
Communication
Excellent verbal and written communication skills and proficiency in the use of MS Office Suite (e.g. Word, Excel, Microsoft Outlook)
Assets
Current Certification in De-Escalating Potentially Violent Situations, Standard First Aid, Level ‘C’ CPR (with AED certification) and / or Conflict Resolution Education or training in community work
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