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Remote Fraud Investigator — Card & Account Security
Job summary
A relationship-oriented bank is seeking a Fraud Agent to join their Fraud Contact Centre in Fredericton. This full-time temporary position involves investigating client transactions to identify fraudulent activity and mitigate losses. The ideal candidate will have strong analytical and communication skills, with the ability to work independently within a remote framework. The position requires flexibility to work during contact center hours and offers competitive compensation and a supportive work environment.
Benefits
Qualifications
- Experience in fraud investigation and risk management required.
- Strong analytical skills for evaluating client transactions.
- Ability to work independently and support decision-making.
Responsibilities
- Conduct investigations of customer transactions for fraud.
- Mitigate fraud losses and ensure compliance with policies.
- Collaborate with various teams within the Fraud Contact Center.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.