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Bilingual (French/English) Inside Sales Representative (Fully Remote)
Job summary
A leading healthcare services provider in Fredericton, Canada, is looking for a Customer Service Representative. The role involves providing exceptional service, assisting clients, and maintaining accurate documentation. Bilingual (French/English) skills are required, along with a High School Diploma. The organization emphasizes career development and offers a supportive work environment.
Benefits
Qualifications
- Available and punctual for scheduled work shifts.
- Exceptional phone and listening skills required.
- Strong written and verbal communication skills are necessary.
Responsibilities
- Provide exceptional customer service to clients and members.
- Assist with inquiries and resolve issues in a timely manner.
- Maintain accurate records of interactions.
Skills
Education
Tools
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Employee appreciation events and initiatives
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and member experience
- Bilingual (French/English) skills are a plus
What to Expect (Job Responsibilities):
- Provide exceptional customer service to clients and members
- Assist with inquiries and resolve issues in a timely manner
- Maintain accurate records and documentation of interactions
- Collaborate with team members to enhance service delivery
- Participate in employee appreciation events and initiatives
What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Minimum educational requirement: High School Diploma or GED
- Exceptional phone and listening skills
- Strong written and verbal communication skills
- Bilingual (French/English) proficiency is required
How to Stand Out (Preferred Qualifications):
- Previous experience in a customer service role within the healthcare sector
- Familiarity with healthcare terminology and processes
- Knowledge of customer relationship management (CRM) software
- Strong problem-solving skills
- Ability to work well in a team-oriented environment
#HealthcareServices #CustomerService #CareerOpportunity #EmployeeAppreciation #BilingualSkills
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