Bilingual (French/English) Inside Sales Representative (Fully Remote)

Canon Canada; Fredericton; Remote; CAD 35,000 - 45,000; Full time

Job summary

A leading healthcare services provider in Fredericton, Canada, is looking for a Customer Service Representative. The role involves providing exceptional service, assisting clients, and maintaining accurate documentation. Bilingual (French/English) skills are required, along with a High School Diploma. The organization emphasizes career development and offers a supportive work environment.

Benefits

Career advancement opportunities

Employee appreciation events

Supportive work environment

Qualifications

• Available and punctual for scheduled work shifts.
• Exceptional phone and listening skills required.
• Strong written and verbal communication skills are necessary.

Responsibilities

• Provide exceptional customer service to clients and members.
• Assist with inquiries and resolve issues in a timely manner.
• Maintain accurate records of interactions.

Skills

Bilingual (French/English)

Exceptional phone and listening skills

Strong written and verbal communication skills

Strong problem-solving skills

Education

High School Diploma or GED

Tools

Customer Relationship Management (CRM) software

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Employee appreciation events and initiatives
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and member experience
- Bilingual (French/English) skills are a plus

What to Expect (Job Responsibilities):
- Provide exceptional customer service to clients and members
- Assist with inquiries and resolve issues in a timely manner
- Maintain accurate records and documentation of interactions
- Collaborate with team members to enhance service delivery
- Participate in employee appreciation events and initiatives

What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Minimum educational requirement: High School Diploma or GED
- Exceptional phone and listening skills
- Strong written and verbal communication skills
- Bilingual (French/English) proficiency is required

How to Stand Out (Preferred Qualifications):
- Previous experience in a customer service role within the healthcare sector
- Familiarity with healthcare terminology and processes
- Knowledge of customer relationship management (CRM) software
- Strong problem-solving skills
- Ability to work well in a team-oriented environment

#HealthcareServices #CustomerService #CareerOpportunity #EmployeeAppreciation #BilingualSkills

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