Jobs in Richmond, United States

Remote - US, Remote - Canada

Full time

Remote

Engineering

Common Room is the customer intelligence platform that captures every buying signal, giving companies superpowers with AI enrichment and automation to reach the right person with the right context at the right time.

Despite an explosion of buyer signals, companies are left struggling with siloed point solution vendors, bloated tech stacks, and unactionable "intent" data. Common Room brings together all the buying signals you care about in one place so you can track the entire customer journey, match signals to real people and accounts, take action and automate.

We’ve raised over $50 million from top-tier investors including Greylock, Index, and Madrona to build the world's first customer intelligence platform for modern B2B companies. And we’re backed by 25+ operators from the fastest-growing companies in the world such as Figma, Stripe, Airtable, Slack, Notion, Loom, and more.

You + Common Room? You’d be joining a team that revels in asking hard questions, collaborating gladly, and making decisions quickly—a team that values simplicity, passion, trust, each other, and our customers above all.

So hello! Please, knock on our door. We'd love to meet you.

Your ability to quickly learn about the product, business, and technology is your superpower. You crave growth and learning, but also have the experience to guide and accelerate the growth of others. You’ll own execution of complex features that your team builds, setting technical direction, mentoring engineers, and ensuring your team is delivering high-quality, scalable, and reliable systems. In parallel, you won't shy from getting hands on and making technical contributions yourself. You’ll lead by example- building APIs that other engineers can use to solve customer problems, shaping architectural decisions, and ensuring Common Room’s core internal capabilities, infrastructure, and systems continue to serve the needs of our customers and our team. You’ll be a bridge between engineering, product, and other stakeholders, keeping us one step ahead of the product roadmap. Outside of technical work, you’ll participate in important company-building initiatives (from hiring and onboarding to improving processes) that a fast-growing startup needs to scale successfully.

• Have 6+ years of professional experience as a software engineer, with at least 2+ years in a tech lead or people management capacity.
• Can operate independently, but know when to involve others to get the best outcome.
• Are excited by and capable of owning large, complex projects (primarily in the backend domain) while ensuring your team is unblocked and productive.
• Collaborate effectively with engineers across the stack, as well as with product, design, and other cross-functional partners.
• Have strong judgment on tradeoffs, tools, and architecture- focusing on supported, stable technologies over trends for their own sake.
• Use customer problems as input to system design and value creating simple, elegant solutions.
• Consider observability, SLA, and scalability implications in design decisions, while avoiding premature optimization.
• Feel at home with AWS, Postgres, and Node.js (TypeScript experience a plus).
• Provide mentorship, code reviews, and technical guidance to help engineers grow in their craft.
• Build sustainably and help your team manage priorities and scope to meet deadlines without burnout.
• Bring your authentic self to work, give and receive candid feedback, and foster a psychologically safe environment.
• Take pride, ownership, and accountability in both your work and your team’s work.

We choose tools that help solve the problem at hand efficiently. For our current set of problems, we prefer to primarily use TypeScript with Node.js. We use TypeGraphQL for our API endpoints, Apollo/Express as our web server, and Postgres (hosted on RDS) + ClickHouse as our database. We use React for front-end, and AWS for our infrastructure needs.

• Be Customer-centric - We work backwards from the needs of our customers. The crisp articulation of customer value guides our decisions.
• Strive for Simplicity - We choose simplicity over complexity whenever possible. We seek to identify and understand the essential quality of what we are building.
• Make it Happen - We are quick to take the first step, and prioritize decisiveness over fear of making a mistake. We don’t confuse motion for movement and we measure ourselves on impact over actions.
• We’re In this Together - We measure personal success by the success of our customers and teammates. Relationships matter, and the strongest ones are built on the foundations of trust, enablement, and transparency.

Our investment in caring for our employees and their families is a key part of our values and culture at Common Room:

• Competitive base compensation with meaningful equity ownership
• Health insurance including medical, dental, and vision, HSA and FSA
• We pay 100% of your employee premium and 50% of your premium for any dependents
• Unlimited Paid Time Off
• Paid Company Holidays
• Work from home policy including a laptop and support for your home office needs
• Monthly Remote Stipend
• 401(k) self contribution
• Paid Family Leave
• Opportunity to join a diverse, passionate, and fun team at a pivotal time in the company’s lifecycle

Common Room provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.