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Public Sector Customer Success Manager

GitLab

Myrtle Point (OR)
Remote
USD 88,000 - 189,000
Today
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Geohazard Traveling Construction Laborer

ZipRecruiter

Denver (CO)
Remote
USD 10,000 - 60,000
Today
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Senior Commercial Insurance Account Manager - Remote (9962)

ZipRecruiter

Seattle (WA)
Remote
USD 70,000 - 90,000
Today
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Litigation Paralegal

EmployBridge

United States
Remote
USD 80,000 - 100,000
Today
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Remote Primary Care Coordinator (Medical Assistant) - TEMP TO PERM

Pine Park Health

Idaho City (ID)
Remote
USD 35,000 - 45,000
Today
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Software Engineer II, Java

InComm

Brazil (IN)
Remote
USD 80,000 - 100,000
Today
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PART-TIME Remote Nurse (RN - Call Center)

MPF Federal, LLC

Washington (Washington County)
Remote
USD 10,000 - 60,000
Today
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Legal Transcriber/Typist with Government Security Clearance (Contract)

Neal R Gross and Co.

Washington (District of Columbia)
Remote
USD 80,000 - 100,000
Today
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Clinical Quality Manager - Population Health - Medicare Shared Savings Program (MSSP)

Bon Secours Health System

City of Schenectady (NY)
Remote
USD 85,000 - 110,000
Today
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Staff Engineer - Finance Data Specialist (Hybrid)

GEICO

Wilmington (DE)
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USD 200,000 - 260,000
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Data Science Analyst

Valley Bank

Morristown (NJ)
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USD 90,000 - 120,000
Today
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Taskforce Chief Engineer

Lincoln Embassy Suites - Atrium Hospitality

United States
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USD 95,000 - 105,000
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Geisinger

Rutherford (NJ)
Remote
USD 60,000 - 80,000
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Work at Home Contact Center Agent (Full-Time & Part-Time) (SD)

MCI

United States
Remote
USD 10,000 - 60,000
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Marketing Coordinator

DataAnnotation

Massachusetts
Remote
USD 80,000 - 100,000
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Billing Representative II, Remote

Mass General Brigham

Somerville (MA)
Remote
USD 100,000 - 125,000
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Senior Post-Award Grants Administrator

Mass General Brigham

Somerville (MA)
Remote
USD 78,000 - 114,000
Today
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Salesforce Marketing Solution Architect

Acxiom

Myrtle Point (OR)
Remote
USD 100,000 - 130,000
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Sr. Architect - Data & Digital Transformation

ZipRecruiter

Dallas (TX)
Remote
USD 150,000 - 200,000
Today
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Energy Consultant - Energy Efficiency Program Design

oilandgasjobsearch.com

Reston (VA)
Remote
USD 73,000 - 126,000
Today
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Growth Marketing Manager

GaggleAMP

Denver (CO)
Remote
USD 100,000 - 125,000
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Remote Pharmacy Customer Service Representative

Qualfon Philippines

Tennessee
Remote
USD 30,000
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Construction Administrator (Vendor Requisitions)

The Contractor Consultants

Washington (District of Columbia)
Remote
USD 45,000 - 50,000
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Sales Process Administrator

Samsara

Grants (NM)
Remote
USD 50,000 - 70,000
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Financial Analyst (Full Time, Remote)

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Utah
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USD 63,000 - 75,000
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Public Sector Customer Success Manager
GitLab
Myrtle Point (OR)
Remote
USD 88,000 - 189,000
Full time
Today
Be an early applicant

Job summary

A leading software company in the U.S. is seeking a Customer Success Manager to partner with Public Sector customers and enhance their experience with the GitLab platform. The position emphasizes customer satisfaction, project management, and the software development lifecycle. Strong communication skills and a solid understanding of Git are essential. This remote role offers competitive pay and benefits.

Benefits

Competitive salary
Flexible Paid Time Off
Comprehensive benefits
Opportunities for professional growth

Qualifications

  • Strong understanding of Git, branching strategies, and software development lifecycle.
  • Exceptional verbal, written, organizational, and communication skills.
  • Prior experience in Customer Success or a similar role focused on customer satisfaction.

Responsibilities

  • Partner with Public Sector customers to drive adoption and satisfaction.
  • Guide customers through the GitLab platform and best practices.
  • Act as a liaison for customer inquiries and collaborate with teams.

Skills

Customer Satisfaction
Communication Skills
Analytical Problem-solving
Project Management

Tools

Git
DevSecOps
Job description

Employer Industry: Software Development and DevSecOps

Why consider this job opportunity:

  • Competitive base salary range of $88,200 — $189,000 USD
  • Opportunity for incentive pay targeted at up to 100% of the offered base salary
  • Flexible Paid Time Off policy to support work-life balance
  • Comprehensive benefits to enhance your health, finances, and well-being
  • Opportunities for professional growth and development through various support programs
  • Fully remote position with the flexibility to work from anywhere
What to Expect (Job Responsibilities):
  • Partner with Public Sector customers to transform desired business outcomes into actionable objectives
  • Guide customers through the GitLab platform, best practices, and use cases
  • Understand the customer journey and assist in future adoption initiatives
  • Act as a liaison for customer inquiries, collaborating with various teams as needed
  • Manage a portfolio of assigned customers to drive adoption, retention, and satisfaction
What is Required (Qualifications):
  • Must be a United States Person (U.S. Citizen, lawful permanent resident, refugee, or asylee)
  • Strong understanding of Git, branching strategies, and the software development lifecycle
  • Prior experience in Customer Success or a similar role focused on customer satisfaction and retention
  • Exceptional verbal, written, organizational, and communication skills
  • Project management experience and strong analytical problem-solving skills
How to Stand Out (Preferred Qualifications):
  • Familiarity with continuous integration, continuous deployment, and DevSecOps practices
  • Experience working with customers relevant to the assigned segment
  • Alignment with the employer's values and willingness to work accordingly
  • Willingness to travel if necessary and comply with the company’s travel policy

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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