Jobs in Peterborough, France
Senior Salesforce Consultant, Service Cloud Voice — Remote
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Sr. Salesforce Consultant, Service Cloud Voice
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Mozilla Corporation
Remote Benefits Concierge — Customer Support & Growth
American Income Life Insurance Company
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Customer Service Representative - Remote Work - Great Benefits
American Income Life Insurance Company
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Alpaca
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Max Insurance
Staff AI & Automation Engineer — Remote
Mozilla Corporation
Staff Software Engineer, AI & Automation
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Lightspeed Commerce
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Senior Test Automation Architect - Remote Canada
TTC Global
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Senior Salesforce Consultant, Service Cloud Voice — Remote
Job summary
A leading AI solutions provider is seeking a Senior Salesforce Consultant specializing in Service Cloud Voice. In this remote role, you will facilitate business process reviews, configure Salesforce solutions, and manage projects. Ideal candidates will have over 4 years of experience with Salesforce and a strong understanding of customer service operations. This is an exciting opportunity to drive AI-powered transformation and collaborate with experts in the field.
Benefits
Qualifications
- 4+ years of experience with Salesforce in a development or configuration capacity.
- Understanding of Contact Center Operations with experience solving complex use cases.
- Solid understanding of Salesforce Platform and its architecture.
Responsibilities
- Facilitate business process reviews to identify customer requirements.
- Create visual diagrams to illustrate customer processes.
- Deliver customer end-user training and documentation.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.