Jobs bei Scotiabank in Deutschland

Requisition ID: 226061

Join a purpose-driven, high-performing team committed to results in an inclusive environment.

The Workplace Operations Coordinator supports the Workplace Lead and management team at Scotiabank North, focusing on enhancing the workplace experience and providing backup support to the Workplace Lead team.

This role requires skills in service delivery, continuous improvement, community management, and communication to ensure engagement and productivity of employees and visitors. The coordinator ensures activities comply with governance regulations, policies, and procedures, and incorporates learnings for future improvements, collaborating to support the Operations Model.

1. Act as contingent staffing for floors in the absence of a Workplace Lead, onsite or virtual.
2. Provide on-site support for employees and guests.
3. Manage virtual support platforms: MS Teams, Workplace, Scotiabank Live, Visitor Management System.
4. Report on floor capacity using OfficeSpace.
5. Support reporting and coverage for leadership.

• Serve as a central contact point for employees and guests.
• Identify operational challenges and assist in developing solutions.
• Respond to shared inbox emails and moderate SharePoint discussions.
• Assist with security access, lockers, and keys, escalating issues as needed.
• Manage office equipment and troubleshoot technology, liaising with vendors for maintenance.

• Act as the first contact for visitors.
• Promote a customer-focused culture.
• Provide information about space, technology, and business lines.
• Manage visitor appointments and direct visitors appropriately.

• Organize bookings for meetings and events.
• Maintain meeting rooms and provide technology orientations.

• Monitor and replenish supplies.
• Handle mail and deliveries.
• Participate in health and safety committees, ensuring safety personnel are in place.
• Adhere to risk management and compliance frameworks.

• 1-3 years relevant experience.
• Knowledge of bank organization and MS Office.
• Strong organizational, communication, and independence skills.
• Experience in Global Operations is preferred.

Core hours are Monday to Friday, 7:00 am - 6:00 pm, with flexibility. This is a full onsite role in downtown Toronto.

At Scotiabank, we empower employees to reach their potential and value diversity. We offer flexible benefits to support your well-being.

Canada, Ontario, Toronto

We are committed to an inclusive environment. Accommodations available upon request. Apply online; only shortlisted candidates will be contacted.