YVR - Overnight Sales Associate

Paradies Na; Vancouver; Hybrid; CAD 25,000 - 30,000; Part time

Job summary

Paradies Lagardere at Vancouver airport is seeking a part-time retail associate to deliver memorable customer service during the night shift. You will greet, sell, and thank customers, perform accurate POS transactions, and support visual merchandising and store upkeep.

The role requires a high school diploma and at least one year of retail or customer service experience. Candidates must pass background checks, work varied shifts, and represent the company professionally.

Qualifications

• High school diploma or equivalent required.
• Minimum one year of retail or customer service experience preferred.
• Ability to work various shifts in a 7/365 team oriented environment.
• Excellent customer service skills and ability to communicate effectively using English.

Responsibilities

• Put the customer first at all times.
• Provide memorable, highly personalized customer service through needs analyses and product recommendations.
• Offer customers promotional products and services.
• Resolve customer service issues and escalate as required.
• Create and maintain good working relationships with fellow associates.
• Maintain store appearance with regard to visual merchandising, housekeeping and maintenance standards.
• Efficiently and accurately conduct customer transactions on our POS.
• Conduct receiving, cycle counts, product returns and transfer transactions on handheld devices.
• Complete required process controls (paperwork, etc.).
• Follow company policies and procedures and maintain a safe working environment.
• Understand and comply with cash handling and loss prevention SOPs.

Skills

Customer service

English communication

multitasking

Problem solving

Reading & writing

Attention to detail

Education

High school diploma or equivalent

Tools

POS system

Handheld device

Job description

POSITION REQUIREMENTS:

• Demonstrate selling experience in a fast paced, service-oriented retail setting
• Demonstrated ability to Greet, Sell and Thank the customer

DUTIES AND RESPONSIBILITIES:

• Put the customer first at all times.
• Provide memorable, highly personalized customer service through needs analyses and product recommendations.
• Offer customers promotional products and services.
• Be able to resolve customer service issues and escalate as required.
• Create and maintain good working relationships with fellow associates.
• Maintain store appearance with respect to visual merchandising, housekeeping and maintenance standards.
• Efficiently and accurately conduct customer transactions on our POS.
• Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld.
• Efficiently and accurately complete any required process controls (paperwork, etc.).
• Follow company policies and procedures and maintain a safe working environment.
• Understands and complies with Cash Handling and Loss Prevention Standard Operating Procedures.

POSITION QUALIFICATIONS:

• High school diploma or equivalency required.
• Minimum one year of retail or customer service experience preferred.
• Ability to work various shifts in a 7/365 team orientated environment.
• Excellent customer service skills and an ability to communicate effectively using the English language.
• Self-starter able to prioritize and handle various tasks simultaneously.
• Ability to adapt to changing priorities and unexpected situations.
• Proficiency required in reading, writing, and mathematics.
• Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable FAA requirements Department of Transportation requirements.
• Computer work, heavy lifting (40 lbs.), long standing periods, climbing lifting, bending, nights or weekend work, based in a store or group of stores, early morning, evening and weekend work and holiday.

Pay: $18.25/hour Part- time - 10:30 PM - 6:30AM

This position will require a Canadian Criminal Records Check (CCRC). This piece of documentation is a background check of your criminal history and can be acquired at your local police station. Are you willing to acquire a Canadian Criminal Record Check to work at the airport in this position?

Paradies Lagardere is an equal opportunity employer. We are committed to diversity, inclusion, and accessibility. We welcome all applicants without regard to race, color, religion, gender, national origin, disability, or any other protected status.

We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodation to job applicants with disabilities.

This position description is merely intended to describe the primary elements of the position. The Paradies Shops reserves the right to change the position description and to assign additional duties and responsibilities as necessary. This position description does not constitute an employment contract of any kind.