Retail Sales Associate - Calgary Airport

Paradies Lagardère; Calgary; On-site; CAD 30,000 - 40,000; Part time

Job summary

Paradies Lagardère in Calgary, Alberta is seeking a Sales Associate responsible for delivering exceptional customer service, conducting transactions, and maintaining store appearance. Ideal candidates will have a high school diploma and at least one year of retail or customer service experience.

This position involves various shifts in a dynamic environment and requires strong communication skills and the ability to manage multiple tasks effectively. The company is dedicated to inclusivity and accessibility for all job applicants.

Qualifications

• Minimum one year of retail or customer service experience preferred.
• Excellent customer service skills and effective communication in English.
• Ability to handle various tasks simultaneously in a team-oriented environment.

Responsibilities

• Provide First Class Service to internal and external customers.
• Resolve customer service issues and maintain store appearance.
• Conduct customer transactions efficiently on the POS system.

Skills

Customer service skills

Selling experience

Communication skills

Adaptability

Education

High school diploma or equivalency

Job description

Position Description Summary

A Sales Associate is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers. The Sales Associate may perform tasks on the sales floor or in a support environment. This position ensures a positive customer shopping experience in a well-maintained and friendly environment.

Position Requirements

• Demonstrate selling experience in a fast paced, service oriented retail setting
• Demonstrated ability to Greet, Sell and Thank the customer
• Put the customer first at all times
• Provide memorable, highly personalized customer service through needs analyses and product recommendations.
• Offer customers promotional products and services
• Be able to resolve customer service issues and **escalate** as required
• Create and maintain good working relationships with fellow associates
• Maintain store appearance with respect to visual merchandising, housekeeping and maintenance standards
• Efficiently and accurately conduct customer transactions on our POS
• Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions on our handheld
• Efficiently and accurately complete any required process controls (paperwork, etc.)
• Follow company policies and procedures and maintain a safe working environment
• Understands and complies with Cash Handling and Loss Prevention Standard Operating Procedures

Position Qualifications

• High school diploma or equivalency required
• Minimum one year of retail or customer service experience preferred
• Ability to work various shifts in a 7/365 team orientated environment
• Excellent customer service skills and an ability to communicate effectively using the English language
• Self-starter able to prioritize and handle various tasks simultaneously
• Ability to adapt to changing priorities and unexpected situations
• Proficiency required in reading, writing, and mathematics
• Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable FAA requirements Department of Transportation requirements
• Computer work, heavy lifting (40 lbs.), long standing periods, climbing lifting, bending, nights or weekend work, based in a store or group of stores; early morning, evening and weekend work and holiday

Paradies Lagardere is an equal opportunity employer. We are committed to diversity, inclusion, and accessibility. We welcome all applicants without regard to race, color, religion, gender, national origin, disability, or any other protected status. We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodations to job applicants with disabilities.