Yard Attendant - Erickson Home Centre

Co-op; Canada; On-site; CAD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation & benefits

Inclusive work environment

Professional development opportunities

Employee programs: rebates, EFAP, and

Job summary

Heritage Co-op 1997 Ltd. is seeking a customer-focused team member to assist customers with product selection, loading, deliveries, and product knowledge in a Home Centre setting. You will also handle yard duties, inventory, and safety responsibilities in a dynamic, outdoor environment.

The role emphasizes teamwork, communication, and a commitment to safety while delivering a World Class Customer Experience across our cooperative network.

Qualifications

• Completion of high school preferred.
• Experience in customer service or retail, lumber, or building materials is asset.
• Class 5 driver's license required.
• Class 3 driver's license with Air Endorsement asset.
• Forklift experience/certification asset.
• Ability to work independently and as part of a team.
• Effective verbal and written communication skills.
• Commitment to ongoing learning in retail/building products industry.
• Knowledge of WHMIS asset.
• May lift and carry items up to 25 kg and work outdoors.

Responsibilities

• Provide exceptional customer service and assist customers with product knowledge.
• Load, unload, receive, inspect, store, and organize materials in yard/warehouse.
• Operate forklifts and equipment safely following safety standards.
• Deliver products to customers when required.
• Merchandise and maintain yard inventory and displays.
• Maintain cleanliness and safety in yard, warehouse, and outdoor areas.
• Assist with inventory counts, stock replenishment, and related tasks.

Skills

Customer service

Communication

Teamwork

Safety awareness

Independent work

Education

High school diploma

Class 5 Driver's License

Class 3 Driver's License with Air Endorsement

Forklift experience/certification

Tools

Forklift operation

WHMIS knowledge

Job description

Key Responsibilities:

• Provide exceptional customer service by assisting customers with product selection, loading purchases, deliveries, inquiries, and product knowledge; collaborate respectfully with Team Members to support a positive work environment and deliver a World Class Customer Experience.
• Load, unload, receive, inspect, store, and organize building materials, hardware, and other merchandise in the yard and warehouse areas.
• Operate forklifts and other equipment safely and efficiently while following workplace safety standards and company procedures.
• Deliver products to customers as required, ensuring deliveries are completed safely, accurately, and professionally.
• Merchandise and maintain yard inventory, ensuring products are properly stored, displayed, signed, and maintained according to company standards.
• Maintain cleanliness and housekeeping standards in the yard, warehouse, and outdoor storage areas; remove debris and ensure a safe working environment.
• Assist with inventory counts, stock replenishment, product transfers, and other operational duties as assigned by the Home Centre Manager.

Education and Experience:

• Completion of high school is preferred.
• Previous customer service, retail, lumber, or building materials experience is considered an asset.
• Class 5 Driver's License required.
• Class 3 Driver's License with Air Endorsement is considered an asset.
• Forklift experience or certification is considered an asset.
• Ability to work independently and as part of a team.
• Effective verbal and written communication skills.
• Commitment to ongoing learning and development within the retail and building products industry.
• Knowledge of workplace safety practices, including WHMIS, is considered an asset.
• Home Centre and yard environment requiring prolonged standing, walking, bending, lifting, carrying, and repetitive movements.
• May be required to lift and carry items up to 25 kg and work outdoors in varying weather conditions.
• Requires adherence to occupational health and safety standards and safe equipment operation procedures.

Competencies:

• Customer Focus: Provides exceptional customer service and builds positive customer relationships.
• Communicates Effectively: Shares information clearly, listens actively, and adapts communication style to diverse audiences.
• Collaborates: Works effectively with Team Members and contributes to shared goals and operational success.
• Values Differences: Demonstrates respect for diverse backgrounds, perspectives, and experiences.
• Drives Results: Completes assigned tasks efficiently, meets deadlines, maintains quality standards, and contributes to department success.

What we offer:

• A competitive Compensation and Benefit Package: Our Team Members receive competitive salaries a comprehensive benefits package which includes Group Life Insurance, Short- & Long-Term Disability, Extended Health and Dental and an employer-contributed pension plan, matched at 6% of salary.
• Inclusive Work Environment : At Co-op, we embrace diversity and inclusion, and we're working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.
• Professional Development : We encourage our team members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation.
• Additional Offerings : Team Member Purchase Rebate Program, Team Member Volunteer Incentive Program, Home Centre Preferred Pricing, EFAP (Employee and Family Assistance Program), Team Member Fitness Rebate of up to $100 per year towards health/fitness purchases.

About Us

Heritage Co-op 1997 Ltd. is here to serve our members and customers with products and services that help build, feed, and fuel individuals and communities. We are a different kind of business, being member-owned means that any profits are returned to our members and stay in the local economy. We live where you live, work where you work, and help grow the economy right here.

We are proud to be an equal opportunity employer, and we are committed to providing reasonable accommodation throughout the recruitment process to ensure an enjoyable candidate experience. Please reach out to the Human Resources team to discuss your needs if you require accommodation.

We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.