Writers Room Server Assistant (Part Time)

Hyatt Hotels; Toronto; On-site; CAD 30,000 - 60,000; Full time

Job summary

A prestigious hotel in Toronto is seeking a hardworking Server Assistant to support servers and ensure excellent service. Responsibilities include welcoming patrons, clearing tables, and delivering food. Ideal candidates should have at least 2 years of experience in a luxury setting, excellent communication skills, and a service-focused personality. Join us for a rewarding experience in a renowned environment.

Benefits

Complimentary meal during shift

Complimentary hotel nights and discounts

Tuition reimbursement program

Qualifications

• Minimum 2 years work experience in a world-class luxury brand.
• Current Smart Serve certification required.
• Must be able to lift up to 50-lbs.

Responsibilities

• Welcome patrons and escort them to tables.
• Clear dirty plates, utensils, and glassware from tables.
• Deliver food to tables when Servers are busy.

Skills

Service focused personality

Excellent communication skills

Previous fine dining or luxury level service knowledge

Job description

Overview

Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?

Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being. At Hyatt, diversity, equity, and inclusion are at the core of our purpose to care for people so they can be their best.

Recently renovated with striking architecture, art, and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location.

Why work at Park Hyatt Toronto

Why should you work at the Park Hyatt Toronto?

• Complimentary meal during shift

• Complimentary hotel nights and discounts at Hyatt properties around the world

• Tuition reimbursement program

• 2023 and 2024 Great Place to Work Certified

About the Role

Writers Room Server Assistant

We are looking to employ a hardworking and dedicated server assistant to assist our servers and ensure that tables are cleared, cleaned, and properly set for patrons. The server assistant’s responsibilities include preparing and refilling beverages, assisting servers with processing payments, removing trash, and sanitizing restaurant menus. You should also be able to perform end-of-day clean-up duties.

To be successful as a server assistant, you should be well-organized and able to work in a fast-paced environment. Ultimately, an outstanding server assistant should demonstrate effective communication skills and always achieve excellent customer service.

Responsibilities

• Welcoming patrons, escorting them to their tables, and providing them with menus.
• Serving complimentary snacks to patrons once they are seated.
• Wrapping utensils in napkins accordingly.
• Clearing dirty plates, utensils, and glassware from tables as required.
• Carrying dirty tableware to the kitchen area.
• Preparing tables for arriving patrons by wiping up spills, clearing away crumbs, replacing soiled linen, and setting up tableware, napkins, and condiments.
• Delivering food to tables when Servers are busy.
• Responding to patrons' requests and informing management of any complaints.
• Arranging tables and chairs to accommodate larger groups of patrons.
• Ensuring that the server station is adequately stocked with necessary restaurant supplies.

Qualifications

• Service focused personality is essential
• Previous fine dining or luxury level service knowledge and training
• Minimum 2 year previous work experience in a world-class luxury brand in a similar capacity
• Current Smart Serve certification
• Must have a flexible schedule, be highly motivated and quality driven
• Excellent communication skills
• Must be able to lift up to 50-lbs
• Constant walking & standing
• Frequent lifting, crouching/bending/stooping/kneeling

Park Hyatt Toronto is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for a job opportunity, please inform the Human Resources department if you require accommodations.